Child Support Portal/Intergovernmental Reference Guide
The Child Support Portal (CSP) is a Federal Office of Child Support Enforcement (OCSE) web-based service that provides authorized users access to Query Interstate Cases for Kids (QUICK). Using this service allows child support specialists admission to applications including Locates, Department of Defense Entitlements, Debt Inquiry, Federal Collection and Enforcement, and Employer Search. It is a frequently asked question (FAQ) guide for each state in the U.S., including the territories of Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands; international offices in agreements; tribal offices; and regional contacts for Feds.
Child Support workers can find Child Support Portal/QUICK by opening the InfoNet home page, using the Job Functions drop down menu, and selecting Child Support Services. When the page opens, select Child Support Specialist and scroll near the bottom of the page under Other Resources and select Child Support Portal (CSP) & QUICK.
The OKDHS FPLS CSP/QUICK window opens with a log in page.
Use your OKDHS login User Name (e.g., U number) and Password to log on.
Once the Child Support Portal screen opens, you will have a choice of menus to access. Select the choice “Select Application.” There are several Locate choices listed on the drop-down menu. One option is to select QUICK to view real-time case data, financial information, and actions taken in another state.
“Intergovernmental Reference Guide” (IRG) is good for finding out rules that other states have for determining paternity, if they have an order, AOPs, or if they do genetic testing. Selecting IRG opens a page where State, International, Tribe, or OCSE can be selected. Within those selections caseworkers can select the program category on the Profile tab or find contact information on the Contact tab.
In this example of how to navigate the CSP, Oklahoma has been selected (see #1) . Once a state is selected, on the Profile tab (see #2), select the Program Category of interest. In this example, “H. Paternity” is selected (see #3).
The results of selecting “H. Paternity” show a series of FAQ on how to establish paternity for the selected state.
If desired, the state’s entire profile can be downloaded as a PDF. The date updated is displayed, and the date the information was certified is displayed. Pressing the “Download Profile” button begins the process of downloading (see #4). The benefit of downloading the Profile is that if an office routinely works with a bordering state, or other state, the downloaded document can be printed and kept in a convenient location for easy reference. If the Profile is downloaded, the “Updated and Certified” dates should be checked from time-to-time to be aware of possible changes the selected state has made. If it is not desired that the entire Profile be printed, the desired information can be copied and pasted into a Word document and saved.
In our example, there is a signed AOP. The office working the case will need a copy of the AOP. On the Contacts Tab, contact information for all the different child support departments is listed. In scrolling through list of contacts, Paternity Acknowledgment Copies Contact is found, along with the phone number.
States have reciprocity agreements, meaning if an NCP is in one state and the CP is in Oklahoma, the other state will cooperate in paternity, establishment, and enforcement processes.
Even though there are reciprocity agreements that does not mean other states do not charge for services they are cooperating with. In situations where other states charge for providing legal documents, Oklahoma has recourse to the Oklahoma Litigation Fund. This is a fund that was set up to pay for documents that offices request from other states who charge for making and sending the copies.
To obtain funds for copies of legal documents from other states, complete the Litigation Fund Requisition Form, have the Requesting Attorney and Managing Attorney sign the requisition, and send the form to *OCSS.BudgetInquiries. The Center for Finance & Budget (CFB) will issue a check and send it back to the one making the request along with the form. The check and any supporting documents can then be sent to the other state.
The CSP/QUICK IGR and the Litigation Fund Requisition Form make case work easier, especially between states.
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