Veterans Administration (VA) benefits are a type of financial assistance provided to veterans and their dependents. While CSS cannot garnish VA benefits directly, the amount of VA benefits income is important for establishing and modifying child support orders.
You should check the FCRL screen VA data field prior to initiating an establishment or modification action. If the VA data field is blank you can use the Child Support Portal (CSP) to request information on VA benefits manually.
After requesting information through CSP, you should receive a response in about a week. Also, the inquiry will populate the VA field on the FCRL screen.
To request VA benefit information through CSP, follow the steps below:
- Log in to the CSP with your U-number and password.
- On the next page, check the I Accept box and click the Agree box
- On the toolbar at the top of the page, Click on the drop-down arrow next to Select Application.
- Click on Locate.
- Enter the Social Security number of the person you are wanting to check veteran’s benefits for.
- Click the Search button.
- To submit an inquiry:
- In the Advanced Search Criteria field, check the radio button next to the FGN and veteran’s name that you wish to request the information for
- In the Locate Source Type field, check the Department of Veterans Affairs box, marked DVA
- In the User Text field, enter the veteran’s FGN (this is to help you with identifying the case when information is returned)
- In the User Email Address field, enter your okdhs.org email address, and
- Click Submit
You should receive a reply email about a week after submitting an inquiry.
If the veteran is receiving benefits, VA benefit information will also automatically appear in the VA field of FCRL after the inquiry has been addressed.