How to Make Child Support Payments

Reviewed Content on July 12, 2024

Below you will find the child support payment options for both non-custodial parents (NCP) and for employers.

How to Make a Child Support Payment if you are a NCP

Note: Payments made by mail are applied on the day they are received at OCSR. International payments made by electronic wire are applied within 7-10 business days of receipt. All other payments are applied within 2-3 business days. Business day cut off time is 11:59pm CST for payments made via SMART e-Pay and payments made at kiosks.

Mail Payments

• No fee.
• Personal or business checks, money orders, and cashier’s checks can be mailed to:Oklahoma Centralized Support Registry
  PO Box 268849
  Oklahoma City, OK 73126-8849
• Make checks payable to “Oklahoma Department of Human Services”. Include the following information with the payment:
  First and Last name, Social Security Number (SSN), & Family Group Number (FGN)

Statement of Account (SoA)

• NCPs receive a Statement of Account once a year in January, unless there is a change to the obligation (i.e. modification). In those cases, an updated SoA will go out the following month if the NCP meets the criteria for receiving a SoA.
• NCPs paying by income withholding order do not receive the SoA except in specific circumstances.
• A sample of the SoA can be accessed in two parts:
  1. Statement of Account July 2018 – this is the main portion of the SoA and can list up to 15 FGNs for an NCP;
  2. Stubs for SoA July 2018 – this portion has payment coupons that can be used by the NCP when making a payment. If the NCP requires additional payment coupons, they can request them from their child support office. The office will access ALC (STUBZ) to print additional coupons.

SMART e-Pay

Please read the registration requirements before using e-Pay

• No fee (payor’s bank may charge for the service, but CSS does not)
• May use either a bank account or a debit/credit card
• May choose either one time payments or recurring payments

MoneyGram

• $1.99 fee per transaction by MoneyGram
• Cash only
• No minimum payment; maximum payment is $9,100
• Required information with payment:
  • Company name: Oklahoma Child Support Services
  • Receive code: 13926

US Payments Kiosks

• $2.00 fee per cash or check transaction by US Payments
• $6.95 fee per card transaction
• Over 150 kiosks statewide
• Kiosks accept cash, check, debit, and credit cards

US Payments Pay-by-Phone

• $6.95 fee per transaction by US Payments
• $350.00 transaction limit
• Call 1-877-712-5731
• May use either a bank account or a debit/credit card

BancFirst Walk-In

• $5.00 fee per transaction by BancFirst
• Walk into any BancFirst location
• Cash payments accepted
• Advances to credit & debit cards also made
• Some locations will cash paychecks for an additional fee

Electronic Wires

International Payments Only

• Limited to payments made from outside the United States
• Must be in US Dollars
• Must notify CARE of details to begin claim process: 1-800-522-2922

How to Make a Child Support Payment if you are an Employer

Note: Payments made by mail are applied on the day they are received at OCSR. All other payments are applied within 2-3 business days. Business day cut off time is 11:59pm CST for payments made via SMART e-Pay and EFT.

Electronic Funds Transfer (EFT)

• No fee (payor’s bank may charge for the service, but CSS does not)
• Most beneficial for companies with multiple employees paying child support
• Specific banking and format information is required
• Employers should contact the CSS Employer Services Center at 1-866-553-2368 to inquire about setting up EFT payments; an instructional packet will be provided to assist with the setup process

Mail Payments

• No fee.
• Personal or business checks, money orders, and cashier’s checks can be mailed to:Oklahoma Centralized Support Registry
  PO Box 268809
  Oklahoma City, OK 73126-8849
• Make checks payable to “Oklahoma Department of Human Services”. Include the following employee information with the payment:
  First and last name, Social Security Number (SSN), Family Group Number (FGN)
• If you are making payments for more than one employee, include the above information for each different employee. Employers may combine all payments for all employees and all cases in one payment to the Oklahoma Centralized Support Registry so long as the detailed information for each employee is provided.

SMART e-Pay

Please read the registration requirements before using e-Pay

• No fee (payor’s bank may charge for the service, but CSS does not)
• May use either a bank account or a debit/credit card
• May choose either one time payments or recurring payments

BancFirst Walk-In

View Branch Locations

• $5.00 fee per transaction by BancFirst
• Walk into any BancFirst location
• Cash payments accepted
• Advances to credit & debit cards also made
• Some locations will cash paychecks for an additional fee

The accuracy of this CS Quest Article is up to date as of 7/12/2024.