Type
Title
Date
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February 17, 2023 5-Minute Overview General Fund Information
Explains the process of moving money into and out of the general fund. -
May 16, 2024 Documents & Resources ARC Agreement Finance Updates
Once a court order is obtained to reduce state balances due to an NCP’s compliance with a State Debt Compromise agreement, a finance worker will adjust both the child support & TANF URA balances. -
August 17, 2023 Training Real Property Lien Renewal
The lien renewal process is explained, using definitions, procedural, graphic, and reports. -
August 19, 2021 Training How to View Debit Card Information – Step by Step Information
Step by step instructions on how to view debit card information in OSIS. -
August 19, 2021 Training Allocation and UNDL Edits
When doing Allocation and UNDL edits, there are things you can check. -
August 19, 2021 5-Minute Overview How to Read an Order
Quick reference for how to read an order and complements the required LMS online course How to Read a Court Order -
August 19, 2021 Documents & Resources TANF Research
The TANF Research article will show the common OSIS screens used to obtain additional TANF information on a case. -
August 19, 2021 5-Minute Overview Cross Referencing
The process of cross referencing is used to attach the URA from a case to the appropriate FGN. For example, if you see that on the URA screen there is no TANF information on a case, such as no reference case number or no URA to verify, but you know the customer has received TANF services, you need to cross reference the case. -
August 8, 2023 5-Minute Overview Case Closure: Enforcement or Not
Whether to keep case open or close