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OHCA Good Cause Determinations and Customer Documents

In our effort to become a Hope Centered Human Services, CSS is reducing the barriers for our customers experiencing domestic violence, who need to access a critical lifeline to our services. We have an impact in the area of good cause determinations.

CSS determines good cause on Oklahoma Health Care Authority referrals. We recognize individuals claiming good cause may not have access to forms and various documentation (law enforcement reports, medical records, etc.). The dynamics surrounding domestic violence is very complex. In order to enable our customers to claim good cause and still benefit from much needed services, we allow a sworn statement as documentation to support the claim of good cause.

Access Child Support Training Minute: CSS Good Cause Determinations.