Type
Title
Date
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January 21, 2026 Training Manual Locate
When automatic OSIS locate search methods do not work, or locate information needs to be confirmed, the manual locate process must be used. -
March 2, 2026 Training How to Handle OHCA Referrals with Non-BP Applicants when BP is in Household
When the applicant for benefits is not the biological parent (BP) of the child(ren) on the case, but the BP is listed as a member of the household on the benefits case -
March 29, 2024 Help & How To Interviewing CPs
Different types of interviews require different preparation. These questions may be helpful to prepare for interviewing custodial persons.