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  • March 18, 2025

    Documents & Resources The Priority Matrix

    This simple diagram can help you choose the activities you should prioritize and the ones you should avoid.
  • March 26, 2025

    Help & How To Making WebFOCUS Work for You

    This article tells you how to access software that tracks your CSS caseload according to various performance measures and how it can help you manage your cases. CSS caseloads can be viewed at the state, office, or worker level. Your cases can be sorted by multiple criteria to help you identify cases that need action.
  • April 18, 2025

    Best Practice Taming Your Workload

    Determine which tasks, duties and responsibilities are the most important to CSS and then devote the bulk of your time and attention to those tasks.
  • July 1, 2025

    Best Practice Step Two: Tips to Overcome Procrastination

    Are you a Procrastinator Quiz and if you are, tips to overcome procrastination.
  • March 5, 2025

    5-Minute Overview Elements of WebFocus

    An explanation of the purpose of WebFocus and some of its common screens
  • April 10, 2025

    Best Practice Use Technology to Your Advantage

    Suggestions on how to use technology to your advantage in your work and when not to use technology.
  • March 13, 2025

    Best Practice Master the Art of Delegation

    Suggestions for how to have more time for things that only you can complete by delegating to others.
  • April 18, 2025

    Best Practice Limit Interruptions

    Suggestions to help control and reduce interruptions at work.
  • March 29, 2024

    Help & How To Interviewing CPs

    Different types of interviews require different preparation. These questions may be helpful to prepare for interviewing custodial persons.