Finding who to contact for different child support questions or concerns can be a challenge. This article might provide guidance on who to contact.
Child Support training
Contact the *PFRs with questions.
Paternity and Establishment
(Locate, Guidelines, Paternity Establishment, Order Establishment, Genetic Testing, Performance Measures and Preaudit)
- Shaina Scoggins (Locate, Guidelines, Juvenile).
- Chance Wimberley (Paternity Establishment, Order Establishment, Genetic Testing, Performance Measures and Preaudit).
Enforcement
(NOIR, FIDM, Annual Notice, Review & Adjust, Right-Sizing, Contempt, Intergovernmental)
- Blaine White (NOIR, FIDM, Annual Notice).
- Al Pavatt (Review and Adjust, Right-Sizing, Contempt, Intergovernmental).
Finance
(Case Closure, UNDL, PNDL, Family Violence, Overpayments)
- Sonya Groff (Case Closure).
- Carrie Throckmorton (UNDL, PNDL, Overpayments).
Other areas of child support and who to contact
Medical
- Deborah Hudson.
Auditing
- You can reach the Audit group by email at *OCSS.Auditors
Family Violence and Good Cause, PATHS Grant
- Email the PATHS team at *PFRs
CSS Portal
- Michelle fedderson
Reflections Web Access
- Shelby Bronson
Family Violence and Good Cause, PATHS Grant
- Email the PATHS team at *PFRs
OnBase
- Ronnie Owens
Child Support Offices Across the State
A list of Child Support District Offices is located on the OKDHS InfoNet. On the InfoNet under Service Divisions, select Child Support. In the section “Resources” click on the tiny down arrow and select District Offices. The document lists the District offices and information such as office management staff, phone number, and address.
If you would like to view the map of District offices, select District Office Map from the Drop down menu.
State Office Centers and Regions
There are five State Office Centers and three Regions making up the OKDHS Child Support Services Division. Each Center carries out procedures and processes to assist each Child Support Office and personnel in carrying out the mission of Child Support Services. The Three Regions include the East, Central, and West Regions. See the Child Support article CSS State Office – Centers and Regions.
Reverse Directory
A reverse telephone directory (also known as a crisscross directory, or reverse phone lookup) is a collection of telephone numbers and associated customer details. Unlike a standard telephone directory, where customer’s details (such as name and address) are used to retrieve the telephone number of a particular person or business, a reverse telephone directory allows searches by telephone number to retrieve individuals’ details for that phone number.
The CSS Reverse Directory is a database of CSS State Office staff including contact information and job responsibilities. This directory can be found on Quest Reverse Directory.
Oklahoma Human Services State Offices and Executives
The organization of Oklahoma Human Services State offices and the executives filling these positions is available on the home page of the InfoNet. Go to Our InfoNet Home and from the Who We Are drop-down menu select Senior Leadership. The first section of this page has the six service divisions. This is followed by the support divisions. All these are hyperlinked so you can learn more. The bottom third of the page is the senior leaders for the divisions and services.