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Entering Information into an A/C

Below are the process and steps involved when entering information into an A/C.

  1. “BaseCsi” Tab Entries


    The first step in completing an A/C is entering in the header information. Enter information from the “BaseCsi” tab:

    • The FGN
    • The non-custodial person (NCP) and custodial person’s (CP) names
    • The District Court and/or Office of Administrative Hearings (OAH) Court numbers
    • Any previously adjudicated judgments and/or interest found in court orders


    The worker will also need to complete the ‘notes’ section of the A/C. Notes include:

    • The name and date of birth for all active children on the case
    • The last court order entered
    • Amount and effective date of court ordered current child support
    • A breakdown of court ordered judgments and type of each judgment
    • Amount and effective date of any court ordered judgment payment
    • An explanation of any time periods where current child support is not charged. Examples could include:
      1. NCP had custody of child(ren)
      2. Another CP had custody of child(ren)
      3. Court order abated current child support
    • A note about any payments on the A/C that were given to the CP directly. Any direct payments need to be in bold.
    • A note about any non-cash credits: Any credits need to be in bold. Examples of non-cash credits could include:
      1. Non-cash support
      2. Lump sum waiver amount
      3. Offsets
    • The last time a payment applied to the case and the source of the payment
    • The IV-A Unreimbursed Assistance Balance (URA) balance (if any)

    Interest Rate

    There are two versions of the A/C because Oklahoma law reduced the interest rate from 10% to 2% effective 11/01/16. The two versions are:

    • “Pre 11/01/16” – This AC will charge 10% through 10/31/16 and 2% starting 11/01/16
    • “11/01/16 Forward” – This A/C will charge 2% only as is for orders effective 11/01/16 and beyond

    If the worker is updating an A/C that was completed prior to the law change, the interest rate must be manually changed using the following instructions:

    • In the “Interest Rate” section, the worker will go to the next blank row in the “Effective Date” column and enter 11/01/16.
    • In the “Rate” column, the worker will enter a “2.”
    • These updates must be made on the “BaseCsi” tab for every A/C and the “BaseCP” tab if completing an A/C for multiple CPs.

    The A/C will not charge interest unless arrearages are greater than one month’s current support. If there is a different interest rate (e.g., Servicemembers Civil Relief Act, Court Order, or other state’s interest rates), update the interest percentage field in the upper right hand corner of the “BaseCsi” tab. The default setting is “10%”; however, this can be overwritten.

    In addition to changing the interest percentage, new start dates for multiple percentage changes can also be added. There are three lines available for updates.

    Timeframe Setup

    After the header and notes section has been completed, press the “Add Months” button located in the upper left hand corner of the sheet. This will prompt the start and end date of the A/C to be entered (m/yyyy).

    The start date of the A/C should be the first month support is ordered unless a judgment is ordered for child support arrears. If this occurs, start the A/C the month following the adjudicated time period.
    Exceptions are:

    • Non IV-D time periods (see AC and Non IV-D Time Periods article)
    • Intergovernmental orders

    Unless interest has been adjudicated, you must calculate interest back to the first effective date of the current support. Prepare A/C through the end of the prior month. Complete subsequent A/Cs separately for any principal judgments that occurred since the initial order. Adjudicated and calculated interest amounts should be entered in the “Prior Amounts Owed” interest cell.

    Note: Remember that if any interest has been waived do not include these amounts in the calculation.
  2. Monthly Amounts Due

    The next step in completing an A/C is entering in the monthly amounts owed. Enter this information via the “SetAmountOwed” tab. From this tab, enter in the effective date (has to be the first day of the month), the amount, and the payee (IV-A, IV-E, custodian, etc.) of any current support, medical support, or spousal support.If there are any changes to the monthly amounts, enter the new effective date and amounts on a new line. Examples could include:

    • Payee change (e.g., the payee changing from the CP to TANF)
    • Amount change (e.g., current support, cash medical, fixed medical, spousal)
    Note: This information will automatically populate the amount owed columns in the “BaseCsi” tab, once completed.
  3. Payments

    The next step in completing an A/C is to identify payments the NCP has made for this family group. The NCP’s payments can be found on the following three screens in OSIS:

    • CFRRP (this is the PF5 option from the CFRR transaction)
    • KR20TC/TP/TF/TN # (for A/Cs going back prior to 1992)
    Note: Be careful to only include payments for the NCP associated with the correct biological parent for the family group. These numbers are displayed on the OCNL or CSRL transaction for the FGN.


    – First, highlight and copy every page of CFRRP (from the ENTRY DATE column to the MD OT column) and paste the data into the A/C via the tab labeled, “First Copy of CFRRP.” When finished pasting every page from CFRRP, highlight, copy, and paste the data from “First Copy of CFRRP” into the tab labeled “Receipts (CFRRP).”

    • Copy: OSIS (CFRRP – all pages) > Paste: “First Copy of CFRRP”
    • Copy: “First Copy of CFRRP” > Paste: “Receipts (CFRRP)”
    WARNING: Do not include the preceding space to the ENTRY DATE field. Payments will not populate.
    WARNING: CFRRP must be used in order to capture all necessary information.


    – Highlight and copy every page of CFPL (from the FGN/PAID column to the ENTERED/DEL EXC column) and paste the data into the A/C via the tab labeled “Payments (CFPL).”

    WARNING: Do not include the SELECT/CPHH column when copying and pasting or payments will not populate.
    Note: When converting from a previous statewide A/C (with CFPL functionality), it is possible to copy and paste the old CFPL into the new A/C via the “Payments (CFPL)” tab.
    Note: When updating an existing pre-v3 AC, the worker can continue to use that version as long as there are not any new CFPL payments that need to be added. If there are, the worker will have to complete a v3 AC and copy/paste all CFPL payments from OSIS to the AC.

    All new ACs should be completed using a v3 AC.

    Exception Processing

    • KR20: If there are payments on KR20, these payments have to be manually entered on the A/C in the “CsiAdj” tab.
    • Inter-Governmental Cost Recovery Fees: These are fees (ZI, ZO, or ZT payment type) that another state has charged for the collection of child support (Oklahoma does not charge fees). These fees are not listed on CFRRP, but need to be added to the A/C via the “CsiAdj” tab. Cost recovery fees are entered in the “Child Support Paid to Private/Interstate Non PA” column.
    • IRS Interest Payments from 1/1/2008 – 1/7/2011: IRS receipts were automatically logged to interest with a 111 entry code and issued to the custodial person. Even though the CP may not have actually been owed these interest payments, these issuances should not be counted as an error or an overpayment, as it was per policy that was in effect during that time. If you find that these payments have created a private interest credit:

    In the “CsiAdj” tab (the same row):

    • Build a credit in the 111 column for the portion that created the negative interest balance
    • Note: A negative number is denoted in parentheses or by entry of a “–“ before the number.
    • Build a debit in the 222 column for the same amount.
    • Enter an explanation in the Notes section of the “BaseCsi” tab (this information may also be entered on the Notes section of the “CsiAdj” tab).

    These steps should only be followed for private interest credits that occurred as a result of the three year interest policy.

    Note: Payments entered on the “CsiAdj” tab do not need to be entered in chronological order.
    Note: Transfers to the General Fund are not reflected on the A/C.


    Once CFRRP, CFPL, and any manual entries have been copied into the A/C, the payments will automatically populate the “BaseCsi” tab.

See CSQuest article Arrearage Computation Legal Authorities.