When to Complete or Update an Arrearage Computation

Listed below is a chart that shows when it is mandatory or required to complete or update an Arrearage Computation (A/C).

Scenario	Required or Optional
1. A new obligation is built for: New orders Existing court orders	Optional Optional
2. The custodial person (CP) or non-custodial parent (NCP) submits proof of direct payment, waiver, non-cash support, etc. (any CP submission that will affect the balances).	Required
3. When a pleading is drafted.	Required
4. Any hearings that address balances.	Required
5. A new order with existing obligation. This could be a modification order, enforcement order, etc.	Optional
6. The case status changes: The case remains open for state money only. The case is closing completely without any state money owed.	Required Optional
7. When notification is received regarding: The balances on a case. Sometimes CARE cannot inform the parties of the balances (this could be because there is no balance verified date (BVD), or the BVD date is old) and a message is sent to the District Office; Settlement of the case; Personal Injury or Workers Compensation lien settlement; A balance dispute; Overpayment issue; Distribution problem; or New CP	Required
8. Under certain circumstances, when an intergovernmental (state, international, or tribal) referral is received.	Required
9. When a case is reopened (after receipt of affidavits of payments).	Required