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How to Generate an IWO

Review the Legal Authority for Income Withholding Orders

Before November 1, 1990, court orders or administrative notices for withholding child support from an employee’s paycheck were the primary means of collecting from an employee who was behind in payments. However, income withholding for child support is no longer considered a garnishment and is no longer only for delinquent payors. After November 1, 1990, every child support notice entered or modified and enforced by a child support agency was subject to income withholding. Since January 1, 1994, actions related to the financial support of a child must be done through immediate income withholding.

With the passage of the Uniform Interstate Family Support Act (UIFSA) in 1996, all employers must honor a child support income withholding notice from another state as long as it appears to be a valid legal document. This has been expanded to include U.S. Territories, Tribal Courts, and, in some cases, foreign countries.

District Office Responsibilities

District offices must maintain the child support cases. Much of the income withholding generation process is automated but there are some key areas the district offices need to monitor to ensure the process issues Income Withholding Orders (IWO) appropriately.

Generating IWOs

  1. Ensure employers are listed on the APEU screen. The IWO cannot issue to an employer if the information is not listed on the screen. The employer must be a current, verified employer. Old employers should be removed from the APEU screen to ensure erroneous IWOs are not sent. This is especially important when an obligation is being entered, modified or the case is moving from an outgoing interstate case to an in-state case.
  2. Ensure there is an active or concurrent completed obligation. This can be viewed on the OBL, OBLI or OBLU screens. The amounts identified to be listed in the IWO are displayed on the CSPAYI screen.
  3. Review IWOs that are projected to be generated. When there is a verified employer and an eligible obligation for an IWO, the case / employer combination is listed on the IANI and IAMI screens. The IWO will automatically generate within two days of being determined eligible by OSIS. District office staff have the opportunity to review these screens to determine if the IWO should be pulled.  The IANU and IAMU screens are used to enter the pull request.
  4. Review the IANE screen to find IWO errors.  This is a listing of cases that would be eligible for IWOs but there is an error on the case preventing the IWO from generating.

Listing Employers on a Case

There are two types of employer address types. The first is the Type 30 address.  This address specifically identifies an employer through the Federal Employer Identification Number (FEIN). This is the appropriate address type to use for an employer since it specifically identifies an employer for OSIS automated processes.  Type 30 addresses are built by ESC and can be requested to be built by sending the information to EmployerAddressRequest. ESC will build the Type 30 and let CSS staff know the address is ready for use.

The second type of employer address is a Type 05. This address type is used when there is not a FEIN available to identify the employer. This address type should only be built when ESC has indicated there is no FEIN available and for the district office to build the Type 05. Please AVOID building Type 05 addresses in any other situation since these addresses do not provide a seamless process for the automated IWO process. CSS staff can be creating extra work for themselves by using the Type 05 addresses.

See also CSQuest article Income Assignment.