The CLOW screen can be used to update case to a new worker or new office code.
Updating a single case:
If a single case needs to be updated this can be accomplished by typing over the existing office and/or worker U number and pressing enter.
Updating multiple cases:
The office and/or worker for all of the displayed cases on the screen can be changed by entering the office and/or worker in the CHANGE ALL fields.
- To change only the worker tab to the CHANGE ALL WORKER field and type the U number of the new worker then press enter.
- To change only the office tab to the CHANGE ALL OFFICE field and enter the office code for the new office then press enter.
- To change both office and worker complete both fields.
After you press enter the screen will change to a conformation screen. If the information is correct type X in the ENTER X field and press enter.