Type
Title
Date
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July 28, 2022 5-Minute Overview How modifications start (3 ways)
NCP/CP Customer Request Reports True North, WebFocus, CMOD, RAMENU (OSIS) Caseworker Often, workers will notice cases needing a review while […] -
January 15, 2021 Documents & Resources Searching for Existing Orders
A helpful guide when teleworking, presenting relevant OSIS screens and useful websites that will help your search for existing orders. -
August 19, 2021 Training Changes to AAPE in OSIS
On 2019 January 11, a new OSIS screen was introduced for AAPE. This article discusses new features and explains how to work with them. -
November 18, 2022 5-Minute Overview Suspected Child Abuse
What to do if you suspect child abuse and who provides services through DHS -
December 15, 2022 5-Minute Overview Why We Establish Orders/Paternity for Incarcerated Parents
Overview of the reasons we establish orders and paternity for incarcerated parents. -
August 19, 2021 5-Minute Overview Case Closure: Enforcement or Not
Whether to keep case open or close -
December 13, 2022 5-Minute Overview Medical Enforcement and Passing Audit
Discusses the two most common audit errors for medical enforcement -
August 30, 2021 Training Deprived Action Ceases – Deferred to CSS
The description of the process used for enforcement after a deprived action jurisdiction ceases or is deferred to Child Support Services. -
July 26, 2022 Training Passport Denial Program
The Passport Denial Program was established to deny passports to individuals who owe child support, and to meet the requirements of the law. Its intent is to enforce collection of past-due child support. -
March 31, 2017 Training Enforcement While Deprived Action is Ongoing
Guidance for enforcement while a deprived action is ongoing.