Scheduling DNA collection for CSS cases is completed through IdentiLink.
IdentiLink allows the user to:
- Schedule DNA collection for customers
- Check the status of a case
- View/print and download results
In order to have access to IdentiLink, you must complete the Application and Account Security Form. Once you have been granted access, review the IdentiLink User Manual to become familiar with the system.
A helpful resource to get you started with scheduling through IdentiLink, is the IdentiLink Scheduling Facts and Tips sheet. Included in the tip sheet are the following contact numbers for issues or questions in regards to the Specimen Specialist or to contact LabCorp.
If a Specimen Specialists fails to appear or for questions call:
Specimen Specialists @ 1-800-568-6808
LabCorp Contact Information:
Customer Service @ 1-800-845-6167
Prince Miles @ 336-436-7446