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Learning Opportunities and Upcoming Events

Register for learning opportunities and upcoming events on CSS Learning Management System (LMS) for credit.

If you have any questions please contact Child Support Programs Field Representatives at *OCSS.PFRs@okdhs.org.

June 2022

June 27th to July 8th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessments Enrollment

Enrollment in LMS is open June 27th to July 8th for Core Certification Assessments to be conducted on July 20th and 22nd.

Participants eligible to take Core assessments:

Participants are allowed to take one or more assessments during this two day offering. To enroll in multiple assessments please contact the Help Desk at help@oucpm.org

The Core area assessments are:

  • July 20th – Ethics and Medical
  • July 22nd – Communications and Case Fundamentals

To prepare use the 2022 Study Guide

If you have any questions please contact the Core Certification Program Manager

* If you are not in the Child Support Specialist classification, but wish to take Core Assessments please send a request for more information to the Core Certification Program Manager or CSS.CertFormsRequest@okdhs.org.

July 2022

July 7th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

July 8th

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

This course covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

July 12th

Virtual Caseworker Summit
(9:00 a.m. to 12:00 p.m.)

July 13th

Pended Receipts and EBS (PNDL)
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

Order Up!
(9:00 a.m. to 11:00 a.m.)

Order Up! is a Paternity and Establishment presentation on topics that vary. This session is on EPOC AND ADOU and Pended Obligations.

July 14th and 15th

Supervisor Leadership Institute
(9:00 a.m. to 12:00 p.m. each day)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

July 20th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Ethics (9:00 a.m. to 11:30 a.m.)
Medical (1:30 p.m. to 3:30 p.m.)

Recording and Managing Overpayments
(9:00 a.m. to 11:00 a.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.

July 21st

Understanding Our Customers
(12:00 p.m. to 4:00 p.m.)

This is an immersive experience of what it is to live in poverty and have limited access to resources. This class covers theories about poverty and real world experiences of people who are stereotyped as poor.

July 22nd

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Communications (9:00 a.m. to 11:30 a.m.)
Case Fundamentals (1:30 p.m. to 3:30 p.m.)

July 25th to 29th

Academy support services.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event, held from 9 a.m. to 12 p.m. on Zoom each day, is an overview of child support policies and processes for new workers.

July 29th

Legal Leadership Institute (Zoom)
(9:00 a.m. to 1:30 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

August 2022

August 1st to 5th

Academy support services.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This second week of Academy is a continuation of child support policies and processes for new workers.

August 8th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Case Fundamentals (1:30 p.m. to 3:30 p.m.)
Communications (9:00 a.m. to 11:30 a.m.)

August 11th

Paternity & Establishment Part 1
(9:00 a.m. to 11:30 a.m.)

Covers the Uniform Parentage Act and establishing paternity.

Paternity & Establishment Part 2
(1:00 p.m. to 4:00 p.m.)

This second part covers case research in preparation for locate and running guidelines.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Medical (9:00 a.m. to 11:30 a.m.)
Ethics (1:30 p.m. to 3:00 p.m.)

August 12th

Paternity & Establishment Part 3
(9:00 a.m. to 11:00 a.m.)

The third part of Paternity and Establishment covers right sizing and how to manage multiple alleged fathers.

Paternity & Establishment Part 4
(1:00 p.m. to 3:00 p.m.)

This 4th part of Paternity and Establishment covers case management, audit and Child Support Performance Measures.

August 18th

Review and Adjust
(9:00 a.m. to 12:00 p.m.)

This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen.

August 30th

Finance for Finance Part 1
(9:00 a.m. to 11:00 a.m.)

This is a basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 1 covers building obligations including codes and dates.

August 31st

Finance for Finance Part 2
(9:00 a.m. to 11:00 a.m.)

This class is a basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 2 covers adjustment screens including CFAR, CFAD, CFAJ, and INTADJ (INTQ).

September 2022

September 1st

Juvenile
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

September 2nd

Managing Undistributed Payments
(9:00 a.m. to 11:00 a.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

September 13th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional/Recertification Assessment
(9:00 a.m. to 11:00 a.m.)

Finance – 9:00 a.m. to 12:00 p.m.
Establishment – 1:00 p.m. to 4:00 p.m.

September 14th

Case Closure
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional/Recertification Assessment

Recertification – 9:00 a.m. to 12:00 p.m.
Intergovernmental – 9:00 a.m. to 12:00 p.m.
Enforcement – 1:00 p.m. to 4:00 p.m.

September 21st

Enforcement Basics 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

September 22nd

Enforcement Basics 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

September 23rd

Attorney Training
(1:00 p.m. to 3:00 p.m.)

CLE attorney training.

September 26th through 30th

Academy support services.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event, held from 9 a.m. to 12 p.m. on Zoom each day, is an overview of child support policies and processes for new workers.

October 2022

October 3rd through 7th

Academy support services.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This second week of Academy is a continuation of child support policies and processes for new workers.

October 6th and 7th

Office Managers/Managing Attorneys (OMMA)
(9:00 a.m. to 12:00 p.m. both day)

This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.

October 10th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Medical – 9:00 a.m. to 11:30 a.m.
Ethics – 1:30 p.m. to 3:30 p.m.

October 11th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Case Fundamentals – 9:00 a.m. to 11:30 a.m.
Communication – 1:30 p.m. to 3:30 p.m.

October 12th

Family Violence
(Morning Session 9:00 a.m. to 11:00 a.m. Continuing afternoon session 1:00 p.m. to 4:00 p.m.)

This course covers how to recognize family violence, how to respond to family violence when identified, ways to refer customers to resources, approaches to working child support cases with family violence, OK VINE (Oklahoma’s Criminal Tracking and Victim Notification System) and how to update the Family Violence Indicator (FVI) and Address of Record (AOR) in OSIS.

October 13th

Guidelines
(9:00 a.m. to 11 a.m.)

This course offers an overview of legal authorities for child support guidelines, and how they are calculated. The various methods of researching and determining income are examined. Participants have the a hands-on opportunity to apply information learned.

October 14th

Pended Obligations and EBS (PNDL)
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

October 18th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

October 19th

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

Covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

October 20th and 21th

Outgoing Intergovernmental Processes
(9:00 a.m. to 12:00 p.m. both days)

** Must attend both days**

This is an intermediate level class that builds on the information in the Intergovernmental Basics class. Focus is on how to process Outgoing Intergovernmental Referrals, OSIS screens, documents associated with Outgoing Intergovernmental cases as well as OSIS and non-OSIS Tribal Programs. Duties for the initiating and responding agencies and Central Registry will also be covered. At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.

October 24th and 25th

Virtual Quarterly Caseworker Training
(9:00 a.m. to 12:00 p.m. both days)

October 28th

Legal Leadership Institute (LLI)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. Varied topics.