Learning Opportunities and Upcoming Events

Core Certification Assessments Enrollment

Participants eligible to take Core assessments:

• Must submit a CSS Certification Program Application
• Be in the Child Support Specialist Classification *
• Must have one year of Child Support service experience

Participants are allowed to take one or more assessments during this two day offering. To enroll in multiple assessments please contact the Help Desk at help@oucpm.org

The Core area assessments are:

• July 20^th – Ethics and Medical
• July 22^nd – Communications and Case Fundamentals

To prepare use the 2022 Study Guide

If you have any questions please contact the Core Certification Program Manager

* If you are not in the Child Support Specialist classification, but wish to take Core Assessments please send a request for more information to the Core Certification Program Manager or CSS.CertFormsRequest@okdhs.org.

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

This course covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

Virtual Caseworker Summit
(9:00 a.m. to 12:00 p.m.)

Pended Receipts and EBS (PNDL)
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

Order Up!
(9:00 a.m. to 11:00 a.m.)

Order Up! is a Paternity and Establishment presentation on topics that vary. This session is on EPOC AND ADOU and Pended Obligations.

Supervisor Leadership Institute
(9:00 a.m. to 12:00 p.m. each day)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

Core Certification Assessment

Ethics (9:00 a.m. to 11:30 a.m.)
Medical (1:30 p.m. to 3:30 p.m.)

Recording and Managing Overpayments
(9:00 a.m. to 11:00 a.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.

Understanding Our Customers
(12:00 p.m. to 4:00 p.m.)

This is an immersive experience of what it is to live in poverty and have limited access to resources. This class covers theories about poverty and real world experiences of people who are stereotyped as poor.

Core Certification Assessment

Communications (9:00 a.m. to 11:30 a.m.)
Case Fundamentals (1:30 p.m. to 3:30 p.m.)

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event, held from 9 a.m. to 12 p.m. on Zoom each day, is an overview of child support policies and processes for new workers.

Legal Leadership Institute (Zoom)
(9:00 a.m. to 1:30 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This second week of Academy is a continuation of child support policies and processes for new workers.

Core Certification Assessment

Case Fundamentals (1:30 p.m. to 3:30 p.m.)
Communications (9:00 a.m. to 11:30 a.m.)

Paternity & Establishment Part 1
(9:00 a.m. to 11:30 a.m.)

Covers the Uniform Parentage Act and establishing paternity.

Paternity & Establishment Part 2
(1:00 p.m. to 4:00 p.m.)

This second part covers case research in preparation for locate and running guidelines.

Core Certification Assessment

Medical (9:00 a.m. to 11:30 a.m.)
Ethics (1:30 p.m. to 3:00 p.m.)

Paternity & Establishment Part 3
(9:00 a.m. to 11:00 a.m.)

The third part of Paternity and Establishment covers right sizing and how to manage multiple alleged fathers.

Paternity & Establishment Part 4
(1:00 p.m. to 3:00 p.m.)

This 4th part of Paternity and Establishment covers case management, audit and Child Support Performance Measures.

Review and Adjust
(9:00 a.m. to 12:00 p.m.)

This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen.

Finance for Finance Part 1
(9:00 a.m. to 11:00 a.m.)

This is a basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 1 covers building obligations including codes and dates.

Finance for Finance Part 2
(9:00 a.m. to 11:00 a.m.)

This class is a basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 2 covers adjustment screens including CFAR, CFAD, CFAJ, and INTADJ (INTQ).

Juvenile
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

Managing Undistributed Payments
(9:00 a.m. to 11:00 a.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

Functional/Recertification Assessment
(9:00 a.m. to 11:00 a.m.)

Finance – 9:00 a.m. to 12:00 p.m.
Establishment – 1:00 p.m. to 4:00 p.m.

Case Closure
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

Functional/Recertification Assessment

Recertification – 9:00 a.m. to 12:00 p.m.
Intergovernmental – 9:00 a.m. to 12:00 p.m.
Enforcement – 1:00 p.m. to 4:00 p.m.

Enforcement Basics 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

Enforcement Basics 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

Attorney Training
(1:00 p.m. to 3:00 p.m.)

CLE attorney training.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event, held from 9 a.m. to 12 p.m. on Zoom each day, is an overview of child support policies and processes for new workers.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This second week of Academy is a continuation of child support policies and processes for new workers.

Office Managers/Managing Attorneys (OMMA)
(9:00 a.m. to 12:00 p.m. both day)

This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.

Core Certification Assessment

Medical – 9:00 a.m. to 11:30 a.m.
Ethics – 1:30 p.m. to 3:30 p.m.

Core Certification Assessment

Case Fundamentals – 9:00 a.m. to 11:30 a.m.
Communication – 1:30 p.m. to 3:30 p.m.

Family Violence
(Morning Session 9:00 a.m. to 11:00 a.m. Continuing afternoon session 1:00 p.m. to 4:00 p.m.)

This course covers how to recognize family violence, how to respond to family violence when identified, ways to refer customers to resources, approaches to working child support cases with family violence, OK VINE (Oklahoma’s Criminal Tracking and Victim Notification System) and how to update the Family Violence Indicator (FVI) and Address of Record (AOR) in OSIS.

Guidelines
(9:00 a.m. to 11 a.m.)

This course offers an overview of legal authorities for child support guidelines, and how they are calculated. The various methods of researching and determining income are examined. Participants have the a hands-on opportunity to apply information learned.

Pended Obligations and EBS (PNDL)
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

Covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

Outgoing Intergovernmental Processes
(9:00 a.m. to 12:00 p.m. both days)

This is an intermediate level class that builds on the information in the Intergovernmental Basics class. Focus is on how to process Outgoing Intergovernmental Referrals, OSIS screens, documents associated with Outgoing Intergovernmental cases as well as OSIS and non-OSIS Tribal Programs. Duties for the initiating and responding agencies and Central Registry will also be covered. At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.

Virtual Quarterly Caseworker Training
(9:00 a.m. to 12:00 p.m. both days)

Legal Leadership Institute (LLI)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. Varied topics.