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Learning Opportunities and Upcoming Events

Register for learning opportunities and upcoming events on CSS Learning Management System (LMS) for credit.

If you have any questions please contact Child Support Programs Field Representatives at *OCSS.PFRs@okdhs.org.

December 2023

December 4th through 8th

Academy support services.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

December 5th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional Certification and Recertification Assessment

  • Finance (9:00 a.m. to 12:00 p.m.)
  • Intergovernmental (1:00 p.m. to 4:00 p.m.)
  • Recertification (1:00 p.m. to 4:00 p.m.)

December 6th

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

December 7th

Paternity & Establishment UPA (Uniform Parentage Act)
(1:00 p.m. to 4:00 p.m.)

This class covers the history of the Uniform Parentage Act; the types of fathers under the UPA; paternity, establishment and disestablishment procedures, as well as the forms used; and you will be able to demonstrate proficiency through various activities. This class is suitable for beginners or experienced case workers who need a refresher.

December 12th and 13th

CSS Certification Question Writing Summit
(9:00 a.m. to 4:00 p.m. both days)

The 2-day session focuses on writing questions to increase the bank of questions used for the certification program. Participants revise and edit current questions to reflect changes in policy, statues, and laws.

December 14th

Managing Child Support Undistributed Payments (UNDL)
(9:00 a.m. to 12:00 p.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

Administrative Assistants Quarterly Meeting
(1:00 p.m. to 3:00 p.m.)

This event focuses on various topics for administrative professionals to promote networking, learning, and sharing of knowledge and experiences in CSS.

December 15th

Right Sizing and Multi-Mods
(9:00 a.m. to 12:00 p.m.)

Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

December 19th

Case Closure 1
(9:00 a.m. to 12:00 p.m.)

These topics are discussed on both days in an integration of the concepts: training reviews case information to know appropriate closure codes, demonstrate correct procedures to close a case and when not to close a case, and updating the Auto Bypass Indicator.

December 20th

Case Closure 2
(9:00 a.m. to 12:00 p.m.)

This second day of Case Closure is a continuation of topics discussed in Day 1 including reviewing case information to know appropriate closure codes, demonstrating correct procedures to close a case and when not to close a case, and discussing updating the Auto Bypass Indicator.

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

December 21st

3T-PLEGJ
(10:00 a.m. to 11:00 p.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

January 2024

January 3rd

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

January 4th

Finance for Finance 1
(9:00 a.m. to 12:00 p.m.)

This first session covers essentials of Finance OSIS screens and codes.

January 5th

Finance for Finance Part 2

This session is a continuation of Part 1, and Adjustment Screens including CFAR. CFAD, CFAJ, INTADJ (INTQ).

January 8th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

January 9th

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

Covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

January 11th

Pended Receipts and Electronic Benefit Systems (EBS) (PNDL)
(9:00 a.m. to 12:00 p.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

January 17th

Order Up! Locate
(9:00 a.m. to 11:00 a.m.)

This course describes CSS locate resources, including federal locate regulations and automated and manual search procedures for addresses, employment and NCPs assets. Also covered is how to show verified, unverified and last known responses on OSIS; tracking of locate efforts; the Federal Case Registry (FCR); tools for additional locate activities (Outlook folders, websites, etc.); and reports or lists that provide identifying or confirming information. Participants will complete the class with tools to assist with their daily work.

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

January 18th

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

January 19th

Legal Leadership Institute (LLI)
(9:00 a.m. to 1:15 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

January 22nd through 26th

Academy support services.

Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

January 29th through February 3rd

Academy support services.

Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

February 2024

February 7th

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

February 8th

Recording and Managing Overpayments
(9:00 a.m. to 12:00 p.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.

February 12th

Enforcement Basics and Beyond Part 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

February 13th

Enforcement Basics and Beyond Part 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

February 15th

Review and Adjust
(9:00 a.m. to 12:00 p.m.)

This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen.

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

February 20th

Pre-Audit, Performance Measures, and True North
(1:00 p.m. to 3:00 p.m.)

This class includes a comprehensive review of pre-audit and its importance in relation to the OCSS-157 Report; an overview of performance measures in CSS; and True North goals in CSS.

February 21st

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

March 2024

March 4th

Managing Child Support Undistributed Payments
(9:00 a.m. to 12:00 p.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

March 5th

Juvenile Part 1
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

Enforcement Sprint
(12:15 p.m. to 12:45 p.m)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

March 6th

Juvenile Part 2
(1:30 p.m. to 2:30 p.m.)

This Part 2 of Juvenile is your opportunity to have difficult Juvenile question answered, and satisfy your curiosity about the burning questions others have about Juvenile.

March 7th and 8th

Supervisory Leadership Institute
(9:00 a.m. to 12:00 p.m. both days)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

March 11th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification CORE Assessment

  • Communications (9:00 a.m. to 11:30 a.m.)
  • Case Fundamentals (1:30 p.m. to 3:30 p.m.)

March 12th

Case Closure Part 1
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

March 13th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification CORE Assessment

  • Medical (9:00 a.m. to 11:30 a.m.)
  • Ethics (1:30 p.m. to 3:30 p.m.)

Case Closure Part 2
(9:00 a.m. to 12:00 p.m.)

This second day of Case Closure is a continuation of topics discussed in Day 1 including reviewing case information to know appropriate closure codes, demonstrating correct procedures to close a case and when not to close a case, and discussing updating the Auto Bypass Indicator.

March 14th

Paternity & Establishment UPA (Uniform Parentage Act)
(9:00 a.m. to 12:00 p.m.)

This class covers the history of the Uniform Parentage Act; the types of fathers under the UPA; paternity, establishment and disestablishment procedures, as well as the forms used; and you will be able to demonstrate proficiency through various activities. This class is suitable for beginners or experienced case workers who need a refresher.

Administrative Assistant Quarterly Training
(1:00 p.m. to 4:00 p.m.)

This event focuses on various topics for administrative professionals to promote networking, learning, and sharing of knowledge and experiences in CSS.

March 18th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification Functional Assessment and Recertification Assessment

  • Enforcement (9:00 a.m. to 12:00 p.m.)
  • Finance (9:00 a.m. to 12:00 p.m.)
  • Recertification (1:00 p.m. to 4:00 p.m.)

March 20th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification Functional Assessment and Recertification Assessment

  • Intergovernmental (9:00 a.m. to 12:00 p.m.)
  • Establishment (1:00 p.m. to 4:00 p.m.)

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

Financial Institution Data Match (FIDM)
(1:00 p.m. to 3:00 p.m.)

This course covers how to process automated and manual FIDMs, how to proceed with FIDM disputes, and the ins and outs of the OSIS analyzer

March 21st

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

Genetic Testing
(1:00 p.m. to 4:00 p.m.)

Genetic Testing for Paternity and Establishment will discuss the process of using IdentiLink to make an appointment, how to instruct customers for self-collecting, and how to update OSIS. Also discussed will be who, what, when, where, and why these procedures exist and dealing with issues as they arise.

March 22nd

Attorney Training
(9:00 a.m. to 4:00 p.m.)

Attorney Training provides a forum for discussion on the consensus of legal issues or topics affecting CSS business practices. Attorney Training attendees are CSS attorneys, Admin Law Judges, retired CSS attorneys and judges within DHS. Varied topics.

March 25th to 29th

Academy support services.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers

March 29th

Legal Leadership Institute (LLI)
(9:00 a.m. to 1:00 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from the District Attorney, Contracts, and Oklahoma Human Services District and State Offices. Varied topics.