Learning Opportunities and Upcoming Events

Enrollment is open May 29th through June 12th for Functional, and Recertification Assessments to be held June 20th and 23rd.

Certification Assessments are via Zoom remote proctoring.
The Assessments will be offered on these days.

• June 20th
  • Establishment (9 a.m. to 12:00 p.m.)
  • Intergovernmental (1:00 p.m. to 4:00 p.m.)
• June 23rd
  • Recertification (9:00 a.m. to 12:00 p.m.)
  • Finance (9:00 a.m. to 12:00 p.m.)
  • Enforcement (1:00 p.m. to 4:00 p.m.)

Study Guides

Paternity & Establishment – Documents, Pleadings, and Orders
(1:00 p.m. to 4:00 p.m.)

This course covers the documents frequently utilized in paternity and establishment, including the Petition/Notice of Parentage and Support Obligations (P36), Order Regarding Parentage and Child Support Obligation (P35), Acknowledgment of Paternity and Denial of Parentage, among others. This course also covers why accuracy is important when updating OSIS and updating the EPOC/ADOC screen. This course could also include a demonstration of completing a petition and/or order

Managing Child Support Undistributed Payments (UNDL)
(9:00 AM to 11:00 AM)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payment

Enforcement Basics 2
(1:00 PM to 3:00 PM)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

Paternity & Establishment UPA
(9:00 a.m. to 11:00 a.m.)

This class covers the history of the Uniform Parentage Act; the types of fathers under the UPA; paternity, establishment and disestablishment procedures, as well as the forms used; and you will be able to demonstrate proficiency through various activities. This class is suitable for beginners or experienced case workers who need a refresher.

Enforcement Basics 3
(1:00 PM to 3:00PM)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

Administrative Professional Training Summit
(10:00 a.m. to 4:00 p.m. first day, 9:00 a.m. to 4:00 p.m. second day) (Training Center)

This year’s theme is Resilient and Brilliant.

Functional Certification Assessment

• Establishment – 9:00 a.m. to 12:00 p.m.
• Intergovernmental – 1:00 p.m. to 4:00 p.m.

Right Sizing/Multimods
(9:00 a.m. to 12:00 p.m.)

Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

Enforcement Basics 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

Enforcement Basics 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

Recertification and Functional Certification Assessment

• Recertification – 9:00 a.m. to 12:00 p.m.
• Finance – 9:00 a.m. to 12:00 p.m.
• Enforcement – 1:00 p.m. to 4:00 p.m.

Case Closure 1
(9:00 a.m. to 11:00 a.m.)

These topics are discussed on both days in an integration of the concepts: training reviews case information to know appropriate closure codes, demonstrates correct procedures to close a case and when not to close a case, and discusses updating the Auto Bypass Indicator.

Case Closure Part 2
(9:00 a.m. to 11:00 p.m.)

Part 2 is a continuation of topics discussed in Part 1 including reviews case information to know appropriate closure codes, demonstrates correct procedures to close a case and when not to close a case, and discusses updating the Auto Bypass Indicator.

Legal Leadership Institute (LLI)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

Paternity and Establishment: Genetic Testing
(9:00 a.m. to 12:00 p.m.)

Genetic Testing for Paternity and Establishment will discuss the process of using IdentiLink to make an appointment, how to instruct customers for self-collecting, and how to update OSIS. Also discussed will be who, what, when, where, and why these procedures exist and dealing with issues as they arise.

Financial Institution Data Match (FIDM)
(1:00 p.m. to 3:00 p.m.)

How to process automated and manual FIDMs, how to proceed with FIDM disputes, and the ins and outs of the OSIS analyzer.

Core Certification Assessment

Ethics (9:00 a.m. to 11:30 a.m.)
Medical 1:30 p.m. to 3:30 p.m.)

Recording and Managing Overpayments
(9:00 a.m. to 11:00 a.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.

Core Certification Assessment

Case Fundamentals (9:00 a.m. to 11:30 a.m.)
Communications (1:30 p.m. to 3:30 p.m.)

Supervisory Leadership Institute (Zoom)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

Pended Receipts and EBS (PNDL)
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

Covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

CS Academy Week 1
(9:00 a.m. to 12:00 p.m. daily)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

Academy Week 2
(9:00 a.m. to 12:00 p.m. daily)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers

Paternity and Establishment Performance Measures and PreAudit
(1:00 p.m. to 4:00 p.m.)

This course covers performance measures, pre-audit and the associated report(s), and True North Goals.

Review and Adjust
(9:00 a.m. to 12:00 p.m.)

This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen.

Core Certification Assessment

• Communications (9:00 a.m. to 11:30 a.m.)
• Case Fundamentals (1:30 p.m. to 3:30 p.m.)

Finance for Finance Day 1
(9:00 a.m. to 12:00 p.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two sessions.

Core Certification Assessment

• Medical (9:00 a.m. to 11:30 a.m.)
• Ethics (1:30 p.m. to 3:30 p.m.)

Finance for Finance Day 2
(9:00 a.m. to 12:00 p.m.)

A continuation of the basic overview of the wonderful world of Finance, Day 2.