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Learning Opportunities and Upcoming Events

If you have any questions please contact Child Support Programs Field Representatives at *OCSS.PFRs@okdhs.org

January 2022

January 11th

Excel 1
(9:00 a.m. to 11:00 a.m.)

This is a basic training on navigating Excel, with topics including editing and formatting data, using styles, formula basics, auto sum, custom lists, and more!

OK VINE Training Webinar
(10:00 a.m. to 11:30 a.m. or 2:00 p.m. to 3:30 p.m.)

Presented by the Oklahoma Office of the Attorney General, featuring speakers Toni Schelhing and Missy Young.

This is a presentation on the new version of Victim Information and Notification Everyday (VINE), including changes to VINELink, the public web service for VINE, and will include a tour of VINELink features and workflows. (no Child Support continuing education credit offered)

Use Chrome Browser to sign up (Internet Explorer may not work)

Register for January 11th, 2022 10:00am – 11:30am

Register for January 11th, 2022 2:00pm – 3:30pm

January 12th

Understanding Our Customers (Zoom)
(1:00 p.m. to 4:00 p.m.)

This is an immersive experience of what it is to live in poverty and have limited access to resources. This class covers theories about poverty and real world experiences of people who are stereotyped as poor.

January 13th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

January 18th

Money Talks – Abatement Training
(9:30 a.m. to 10:30 a.m.)

This training is mandatory for those who will be working the abatement process. See the email distributed on December 17th, 2021, by Carrie Throckmorton for the attachments that are required to be reviewed before the training.

January 20th

Pended Receipts and EBS
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

January 21st

Virtual Caseworker Summit
(9:00 a.m. to 12:00 p.m.)

Topics vary and are geared towards the caseworker.

January 24th to 28th and 31st to February 4th

Child Support Academy
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

January 28th

Legal Leadership Institute (LLI)
(9:00 a.m. to 2:00 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

February 2022

January 31st to February 4th

Child Support Academy Week 2
(9:00 a.m. to noon each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers

February 9th

Recording and Managing Overpayments Part 1
(9:00 a.m. to 11:00 a.m.)

This part of the overpayments class will cover what an overpayment is and what types of overpayments there are. It will explain the parts of overpayment recovery and how to read overpayment obligations.

February 10th

Paternity and Establishment Part 1
(9:00 a.m. to 11:30 a.m.)

This session covers the Uniform Parentage Act and establishing paternity.

Paternity and Establishment Part 2
(1:00 p.m. to 4:00 p.m.)

This second part covers Courts and Pleadings.

February 11th

Paternity and Establishment Part 3
(9:00 a.m. to 11:00 p.m.)

Part 3 of Paternity and Establishment covers case management and updating OSIS screens.

Paternity and Establishment Part 4
(1:00 p.m. to 3:00 p.m.)

This 4th part of Paternity and Establishment covers Child Support True North goals, audit and Child Support Performance Measures.

February 15th

Enforcement Basics Part 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover case review, legal pleading criteria, and required legal pleadings (Administrative and District Court).

February 17th and 18th

Review and Adjust
(9:00 a.m. to 12:00 p.m. both days)

Must attend both days

This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen.

February 22nd

Finance for Finance 1
(9:00 a.m. to 11:00 a.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 1 covers building obligations including codes and dates.

February 23rd

Finance for Finance 2
(9:00 a.m. to 11:00 a.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 2 covers adjustment screens including CFAR, CFAD, CFAJ, and INTADJ (INTQ).

February 24th

Enforcement Basics 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

March 2022

March 2nd

Managing Undistributed Payments
(9:00 a.m. to 11:00 a.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

March 3rd

Juvenile
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

March 7th

Case Closure
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

March 10th & 11th

Supervisor Leadership Institute (SLI)
(9:00 a.m. to 12:00 p.m. both days)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

March 16th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Communication (9:30 a.m. to – 11:30 a.m.)
Case Fundamentals (1:30 p.m. to 3:30 p.m.)

March 17th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Medical (9:00 a.m. to 11:30 p.m.)
Ethics (1:30 p.m. to 3:30 p.m.)

FIDM (Federal Institution Data Match)
(1:00 p.m. to 3:00 p.m.) (Subject to change)

How to process automated and manual FIDMs, how to proceed with FIDM disputes, and the ins and outs of the OSIS analyzer.

March 18th

Attorney Training

March 21st to 25th

Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

March 24th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional/Recertification Assessment

Enforcement (9:00 a.m. to 12:00 p.m.)
Intergovernmental (1:00 p.m. to 4:00 p.m.)
Recertification (1:00 p.m. to 4:00 p.m.)

March 25th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional/Recertification Assessment

Finance (9:00 a.m. to 12:00 p.m.)
Establishment (1:00 p.m. to 4:00 p.m.)

March 28th to April 1st

Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

April 2022

April 7th

Guidelines
(9:00 a.m. to 12:00 p.m.)

This course offers an overview of legal authorities for child support guidelines, and how are calculated. The various methods of researching and determining income are examined. Participants have the a hands-on opportunity to apply information learned.

April 7th and 8th

Office Managers and Managing Attorneys (OMMA)

This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.

April 12th

Virtual Caseworker Summit
(9:00 a.m. to 12:00 p.m.)

Topics vary and are geared towards the caseworker.

April 14th and 15th

Outgoing Intergovernmental Processes
(9:00 a.m. to 12:00 p.m. both days)

Must attend both days

This is an intermediate level class that builds on the information in the Intergovernmental Basics class. Focus is on how to process Outgoing Intergovernmental Referrals, OSIS screens, documents associated with Outgoing Intergovernmental cases as well as OSIS and non-OSIS Tribal Programs. Duties for the initiating and responding agencies and Central Registry will also be covered. At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.

April 18th

Attorney Training

April 19th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Ethics (9:00 a.m. to 11:30 a.m.)
Medical (1:30 p.m. to 3:30 p.m.)

April 20th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Case Fundamentals (9:00 a.m. to 11:30 a.m.)
Communications (1:30 p.m. to 3:30 p.m.)

April 27th

Pended Receipts and EBS
(9:00 a.m. to 11:00 a.m.)

This Class will review the pended receipts screens and the EBS screens. We will review how to read/interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists who will need access to work PND and is a great basic course for new employees.

April 29th

Legal Leadership Institute (LLI)
(9:00 a.m to 12:00 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

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