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Learning Opportunities and Upcoming Events

If you have any questions please contact Child Support Programs Field Representatives at *OCSS.PFRs@okdhs.org

September

September 13th through October 1st

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessments Enrollment

Enrollment in LMS is available September 13th to October 1st for Core Certification Assessments to be conducted on October 5th and 14th.

Participants eligible to take Core assessments:

Participants are allowed to take one or more assessment during this two day offering. To enroll in multiple assessments please contact the Help Desk at help@oucpm.org.
The Core area assessments are:
October 5 – Medical and Ethics
October 14 – Case Fundamentals and Communications

To prepare use the 2021 Study Guide.

If you have any questions please contact the Core Certification Program Manager.

*If you are not in the Child Support Specialist classification, but wish to take Core Assessments please send a request for more information to the Core Certification Program Manager or CSS.CertFormsRequest@okdhs.org.

September 20th to 24th and 27th to October 1st

CSS Academy
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

September 23th

Dollars and Sense
(2:00 p.m. to 3:00 p.m.)

This is the second in the CE Series. This month we will highlight the Overpayment CE document. This document it has a ton of useful information in it. I cannot stress that enough! I am talking scenarios galore!

September 27th to October 1st

CSS Academy
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

September 29th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

October

October 5th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Medical (9:00 a.m. to 11:30 a.m.)
Ethics (1:30 p.m. to 3:30 p.m.)

October 6th

Juvenile
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

October 7th and 8th

Office Managers/Managing Attorneys (OMMA)
(9:00 a.m. to 12:00 p.m. both days)

This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.

October 8th

New VineLINK Experience
VINELINK (Victim Information and Notification Everyday)
1:30 p.m. to 2:30 p.m.

Come see and hear about changes that will be taking place very soon VineLINK the free, 24/7 automated telephone and Internet service that helps victims of crime get immediate and updated information about the custody status of an offender.

October 13th

Palomar Family Justice Center Services
(1:30 p.m. to 2:30 p.m.)

Learn about services Palomar provides to offer hope and healing to victims of domestic violence.

October 14th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Case Fundamentals (9:00 a.m. to 11:30 a.m.)
Communications (1:30 p.m. to 3:30 p.m.)

October 14th and 15th

Outgoing Intergovernmental Process
(9:00 a.m. to 12:00 p.m. both days)

Must attend both days

This is an intermediate level class that builds on the information in the Intergovernmental Basics class. Focus is on how to process Outgoing Intergovernmental Referrals, OSIS screens, documents associated with Outgoing Intergovernmental cases as well as OSIS and non-OSIS Tribal Programs. Duties for the initiating and responding agencies and Central Registry will also be covered. At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.

October 19th

Family Violence (Zoom)
(1:00 p.m. to 4:00 p.m.)

This course covers how to recognize family violence, how to respond to family violence when identified, ways to refer customers to resources, approaches to working child support cases with family violence, OK VINE (Oklahoma’s Criminal Tracking and Victim Notification System) and how to update the Family Violence Indicator (FVI) and Address of Record (AOR) in OSIS.

October 20th

Enforcement Basics, Part 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover case review, legal pleading criteria, and required legal pleadings (Administrative and District Court).

October 21st

Victims Compensation
(10:00 a.m. to 11:00 a.m.)

Oklahoma Crime Victims Compensation may be available for you or someone you love has been the victim of violent crime in Oklahoma. This information can be helpful to office management in assisting staff, who may be victims of a violent crime. Also discussed will be the intersection of child support and paid out victims compensation claims.

October 25th and 26th

Caseworker Summit (Zoom)
(9:00 a.m. to 12:00 p.m. both days)

This two day virtual training event is an opportunity for Child Support Specialist to come together to network and learn new skills.

October 27th

Enforcement Basics 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

October 28th

Fireside Chat
(2:00 p.m. to 3:00 p.m.)

Topics vary

October 29th

Legal Leadership Institute
(9:00 a.m. to 11:00 a.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

November

November 2nd

Interstate Tools – Child Support Portal
(9:00 a.m. to 11:00 a.m.)

Discussion and demonstration of using the Child Support Portal.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Ethics (9:00 a.m. to 11:30 a.m.)
Medical (1:30 p.m. to 3:30 p.m.)

November 4th

Managing Undistributed Payments
(9:00 a.m. to 11:00 a.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

November 5th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Core Certification Assessment

Communications (9:00 a.m. to 11:30 a.m.)
Case Fundamentals (1:30 p.m. to 3:30 p.m.)

November 10th

Finance for Finance Part 1
(9:00 a.m. to 11:00 a.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 1 covers building obligations including codes and dates.

November 11th

Finance for Finance Part 2
(9:00 a.m. to 11:00 a.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 2 covers adjustment screens including CFAR, CFAD, CFAJ, and INTADJ (INTQ).

November 11th and 12th

Paternity and Establishment
(9:00 a.m. to 12:00 p.m. both days)

Must Attend Both Days

This 2- day class covers the process of establishing paternity, establishing a support order, performance measures, and managing cases.

November 16th

Contempt
(9:00 a.m. to 12:00 p.m.)

This is a review of the legal authorities and function of the contempt process. Also provides training in the screening process, court proceedings, judgment, sentencing, and the appeal process.

November 18th and 19th

Supervisor Leadership Institute (SLI)
(9:00 a.m. to 12:00 p.m. both days)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

November 29th to December 3rd and December 13th to December 17th

Child Support Academy

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

December

December 1st

Recording & Managing Overpayments
(9:00 a.m. to 11:00 a.m.)

This class will cover what an overpayment is and what types of overpayments there are. It will explain the parts of overpayment recovery and how to read overpayment obligations.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional and Recertification assessment

Recertification (9:00 a.m. to 12:00 p.m.)
Establishment (1:00 p.m. to 4:00 p.m.)

December 2nd

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Functional and Recertification assessment

Intergovernmental (9:00 a.m. to 12:00 p.m.)
Finance ( 9:00 a.m. to 12:00 p.m.)
Enforcement (1:00 p.m. to 4:00 p.m.)

December 7th

Right Sizing
(9:00 a.m. to 12:00 p.m.)

This class is a discussion of cases on an individual bases for right-sizing a child support amount including how to Identify cases that need a modification for current support, information on how to collect and categorize data for right-sizing, when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

December 8th

Guidelines
(9:00 a.m. to 12:00 p.m.)

This course explains how the child support guidelines are calculated. The various methods of researching and determining income are examined. Participants are exposed to the tools for calculating child support (e.g. Excel Spreadsheet and the OSIS screens-GLS).

December 9th and 10th

CSS Certification Question Writing Summit
(9:00 a.m. to 4:00 p.m. both days)

The 2-day session will focus on writing questions to increase the bank of questions used for certification program. Includes revising and editing current questions to reflect changes in policy, statues, and laws.

December 13th to 17th

Child Support Academy
(9:00 a.m. to 12:00 p.m.)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

December 13th

Case Closure
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

December 15th

Right Sizing
(9:00 a.m. to 12:00 p.m.)

Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

December 16th

Understanding Our Customers (Zoom)
(1:00 p.m. to 4:00 p.m.)

This is an immersive experience of what it is to live in poverty and have limited access to resources. This class covers theories about poverty and real world experiences of people who are stereotyped as poor.