Learning Opportunities and Upcoming Events

Core Certification Assessments Enrollment

Participants eligible to take Core assessments:

• Must submit a CSS Certification Program Application
• Be in the Child Support Specialist Classification *
• Must have one year of Child Support service experience

Participants are allowed to take one or more assessment during this two day offering. To enroll in multiple assessments please contact the Help Desk at help@oucpm.org.
The Core area assessments are:
October 5 – Medical and Ethics
October 14 – Case Fundamentals and Communications

To prepare use the 2021 Study Guide.

If you have any questions please contact the Core Certification Program Manager.

*If you are not in the Child Support Specialist classification, but wish to take Core Assessments please send a request for more information to the Core Certification Program Manager or CSS.CertFormsRequest@okdhs.org.

CSS Academy
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

Dollars and Sense
(2:00 p.m. to 3:00 p.m.)

This is the second in the CE Series. This month we will highlight the Overpayment CE document. This document it has a ton of useful information in it. I cannot stress that enough! I am talking scenarios galore!

CSS Academy
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

Core Certification Assessment

Medical (9:00 a.m. to 11:30 a.m.)
Ethics (1:30 p.m. to 3:30 p.m.)

Juvenile
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

Office Managers/Managing Attorneys (OMMA)
(9:00 a.m. to 12:00 p.m. both days)

This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.

New VineLINK Experience
VINELINK (Victim Information and Notification Everyday)
1:30 p.m. to 2:30 p.m.

Come see and hear about changes that will be taking place very soon VineLINK the free, 24/7 automated telephone and Internet service that helps victims of crime get immediate and updated information about the custody status of an offender.

Palomar Family Justice Center Services
(1:30 p.m. to 2:30 p.m.)

Learn about services Palomar provides to offer hope and healing to victims of domestic violence.

Core Certification Assessment

Case Fundamentals (9:00 a.m. to 11:30 a.m.)
Communications (1:30 p.m. to 3:30 p.m.)

Outgoing Intergovernmental Process
(9:00 a.m. to 12:00 p.m. both days)

This is an intermediate level class that builds on the information in the Intergovernmental Basics class. Focus is on how to process Outgoing Intergovernmental Referrals, OSIS screens, documents associated with Outgoing Intergovernmental cases as well as OSIS and non-OSIS Tribal Programs. Duties for the initiating and responding agencies and Central Registry will also be covered. At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.

Family Violence (Zoom)
(1:00 p.m. to 4:00 p.m.)

This course covers how to recognize family violence, how to respond to family violence when identified, ways to refer customers to resources, approaches to working child support cases with family violence, OK VINE (Oklahoma’s Criminal Tracking and Victim Notification System) and how to update the Family Violence Indicator (FVI) and Address of Record (AOR) in OSIS.

Enforcement Basics, Part 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover case review, legal pleading criteria, and required legal pleadings (Administrative and District Court).

Victims Compensation
(10:00 a.m. to 11:00 a.m.)

Oklahoma Crime Victims Compensation may be available for you or someone you love has been the victim of violent crime in Oklahoma. This information can be helpful to office management in assisting staff, who may be victims of a violent crime. Also discussed will be the intersection of child support and paid out victims compensation claims.

Caseworker Summit (Zoom)
(9:00 a.m. to 12:00 p.m. both days)

This two day virtual training event is an opportunity for Child Support Specialist to come together to network and learn new skills.

Enforcement Basics 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

Fireside Chat
(2:00 p.m. to 3:00 p.m.)

Topics vary

Legal Leadership Institute
(9:00 a.m. to 11:00 a.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from District Attorney, contract, and Department of Human Services district and state offices. Varied topics.

Interstate Tools – Child Support Portal
(9:00 a.m. to 11:00 a.m.)

Discussion and demonstration of using the Child Support Portal.

Core Certification Assessment

Ethics (9:00 a.m. to 11:30 a.m.)
Medical (1:30 p.m. to 3:30 p.m.)

Managing Undistributed Payments
(9:00 a.m. to 11:00 a.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

Core Certification Assessment

Communications (9:00 a.m. to 11:30 a.m.)
Case Fundamentals (1:30 p.m. to 3:30 p.m.)

Finance for Finance Part 1
(9:00 a.m. to 11:00 a.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 1 covers building obligations including codes and dates.

Finance for Finance Part 2
(9:00 a.m. to 11:00 a.m.)

A basic overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts. Part 2 covers adjustment screens including CFAR, CFAD, CFAJ, and INTADJ (INTQ).

Paternity and Establishment
(9:00 a.m. to 12:00 p.m. both days)

This 2- day class covers the process of establishing paternity, establishing a support order, performance measures, and managing cases.

Contempt
(9:00 a.m. to 12:00 p.m.)

This is a review of the legal authorities and function of the contempt process. Also provides training in the screening process, court proceedings, judgment, sentencing, and the appeal process.

Supervisor Leadership Institute (SLI)
(9:00 a.m. to 12:00 p.m. both days)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

Child Support Academy

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

Recording & Managing Overpayments
(9:00 a.m. to 11:00 a.m.)

This class will cover what an overpayment is and what types of overpayments there are. It will explain the parts of overpayment recovery and how to read overpayment obligations.

Functional and Recertification assessment

Recertification (9:00 a.m. to 12:00 p.m.)
Establishment (1:00 p.m. to 4:00 p.m.)

Functional and Recertification assessment

Intergovernmental (9:00 a.m. to 12:00 p.m.)
Finance ( 9:00 a.m. to 12:00 p.m.)
Enforcement (1:00 p.m. to 4:00 p.m.)

Right Sizing
(9:00 a.m. to 12:00 p.m.)

This class is a discussion of cases on an individual bases for right-sizing a child support amount including how to Identify cases that need a modification for current support, information on how to collect and categorize data for right-sizing, when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

Guidelines
(9:00 a.m. to 12:00 p.m.)

This course explains how the child support guidelines are calculated. The various methods of researching and determining income are examined. Participants are exposed to the tools for calculating child support (e.g. Excel Spreadsheet and the OSIS screens-GLS).

CSS Certification Question Writing Summit
(9:00 a.m. to 4:00 p.m. both days)

The 2-day session will focus on writing questions to increase the bank of questions used for certification program. Includes revising and editing current questions to reflect changes in policy, statues, and laws.

Child Support Academy
(9:00 a.m. to 12:00 p.m.)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

Case Closure
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

Right Sizing
(9:00 a.m. to 12:00 p.m.)

Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

Understanding Our Customers (Zoom)
(1:00 p.m. to 4:00 p.m.)

This is an immersive experience of what it is to live in poverty and have limited access to resources. This class covers theories about poverty and real world experiences of people who are stereotyped as poor.