Learning Opportunities and Upcoming Events

Medical
(9:00 a.m. to 12:00 p.m. both days)

This 2-day class is comprehensive and covers medical support basics, fixed medical, cash medical, MEO, OHCA research, OSIS policy screens, and more.

Supervisory Leadership Institute (SLI)
(9:00 a.m. to 4:00 p.m. both days)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

Core Certification Assessment

• Case Fundamentals (9:00 a.m. to 11:00 a.m.)
• Communications (1:30 p.m. to 3:30 p.m.)

Recording and Managing Child Support Overpayments
(9:00 a.m. to 12:00 p.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

Quest Happy Hour
(10:00 a.m. to 11:00 a.m.)

This special session is an overview of navigating Quest.

LabCorp Quarterly Meeting
(1:00 p.m. to 2:00 p.m.) (Join from Paternity & Establishment Teams>Genetic Testing channel)

This is the meeting held quarterly to discuss changes, issues and solutions related to scheduling genetic testing, and occasional special topics.

CORE Certification Assessment

• Ethics (9:00 a.m. to 11:00 a.m.)
• Medical (1:30 p.m. to 3:30 p.m.)

Order Up! Locate
(9:00 a.m. to 11:00 a.m.)

This is an introductory course describing how to utilize the CSS locate resources, including federal locate regulations and automated and manual search procedures for addresses, employment and NCPs assets. Also covered is how to show verified, unverified and last known responses on OSIS; tracking of locate efforts; the Federal Case Registry (FCR); tools for additional locate activities; and reports or lists that provide identifying or confirming information. Participants will complete the class with tools to assist with their daily work.

CS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10-day event held for 3 hours per day is an overview of child support policies and processes for new workers

CS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

CORE Certification Assessment

• Medical (9:00 a.m. to 11:00 a.m.)
• Ethics (1:30 p.m. to 3:30 p.m.)

Enforcement Sprints
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

CORE Certification Assessment

• Communications (9:00 a.m. to 11:00 a.m.)
• Case Fundamentals (1:30 p.m. to 3:30 p.m.)

Paternity and Establishment Pre-Audit and Performance Measures
(1:00 p.m. to 3:00 p.m.)

This course covers pre-audit and how it is related to paternity and establishment and a brief overview of performance measures.

Enforcement Basics Part 2
(9:00 a.m. to 11:00 a.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

Domestic Violence Microlearning Session
(2:00 p.m. to 3:00 p.m.)

This is an opportunity to learn more about domestic violence/family violence. Topics vary.

Enforcement Basics Part 2
(9:00 a.m. to 11:00 p.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report

Review and Adjust
(9:00 a.m. to 12:00 p.m.)

This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered

Medical Happy Hour
(9:30 a.m. to 10:30 a.m.)

This is a short session covering topics concerning CS Medical. This session is on Completing the Medical Section of an Order.

Legal Leadership Institute
(9:00 a.m. to 4:00 p.m.) (Norman)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from the District Attorney, Contracts, and Oklahoma Human Services District and State Offices. Varied topics.

Enforcement Basics Part 3
(9:00 a.m. to 11:00 a.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

Finance for Finance
(9:00 a.m. to 12:00 p.m.)

This is a basic/ beginner overview of the wonderful world of Finance. This class is for Finance workers with Finance access.

Enforcement Sprints
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

Juvenile
(9:00 a.m. to 12:00 p.m.)

This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.

Functional Certification Assessment

• Intergovernmental (9:00 a.m. to 12:00 p.m.)
• Establishment (1:00 p.m. to 4:00 p.m.)

Managing Child Support Undistributed Payments
(9:00 a.m. to 12:00 p.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

Functional Certification Assessment

• Finance (9:00 a.m. to 12:00 p.m.)
• Enforcement (1:00 p.m. to 4:00 p.m.)

Case Closure Day 1
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

Recertification Assessment
(1:00 p.m. to 4:00 p.m.)

This assessment is for those who are wanting to renew CS certification.

Case Closure Day 2
(9:00 a.m. to 12:00 p.m.)

This course continues Day 1 covering federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

Genetic Testing
(2:00 p.m. to 3:00 p.m.)

Genetic Testing for Paternity and Establishment will discuss the process of using IdentiLink to make an appointment, and how to instruct customers for self-collecting. Also discussed will be who, what, when, where, and why these procedures exist and dealing with issues as they arise.

Office Managers/Managing Attorneys (OMMA)

This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.

Caseworker Summit
(9:00 a.m. to 4:00 p.m.)(Tulsa)

This two-day event is an opportunity for Child Support case workers to come together for networking, and learning the latest in case work procedures.

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered

Administrative Assistant Quarterly Training
(1:00 p.m. to 4:00 p.m.)

This training experience is an opportunity to learn and network.

Legal Leadership Institute (LLI)
(9:00 a.m. to 4:00 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from the District Attorney, Contracts, and Oklahoma Human Services District and State Offices. Varied topics.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m.)(Zoom)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

Enforcement Sprints
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

Domestic Violence
(1:00 p.m. to 4:00 p.m.) (Zoom)

This course will enhance your knowledge and strengthen your skills in handling child support cases involving domestic violence. A comprehensive overview of key topics, including Domestic Violence 101, the Family Violence Indicator (“D” Indicator), Address of Record protections, Good Cause determinations, and best practices for responding to customers experiencing domestic violence. Participants will also explore available resources to support survivors and ensure a trauma-informed approach to case management. Whether you are new to this area or looking to refine your skills, this training will equip you with the essential tools to navigate these complex cases effectively.

Core Certification Assessment

• Case Fundamentals – 9:00 a.m. to 11:00 a.m.
• Communications – 1:30 p.m. to 3:30 p.m.

Core Certification Assessment

• Ethics – 9:00 a.m. to 11:00 a.m.
• Medical – 1:30 p.m. to 3:30 p.m.

Guidelines, Part 1
(9:00 a.m. to 12:00 p.m.)

This course explains how the Child Support Guidelines are calculated, and includes examining the various methods of researching and determining income. It also demonstrates how to perform child support calculations using OSIS GLS and an introduction to the Guidelines Calculator.

Guidelines, Part 2
(1:30 p.m. to 2:30 p.m.)

*Sign up for Part 2 during Part 1 Class – Not on LMS*

This second part of Guidelines is a hands on calculation of various income scenarios along with other circumstances including self-employment, child care, and insurance premiums, as well as other children in the home.

Attorney Training
(9:00 a.m. to 4:00 p.m.) (OK History Center) 

Attorney Training provides a forum for discussion on the consensus of legal issues or topics affecting CSS business practices. Attorney Training attendees are CSS attorneys, Admin Law Judges, retired CSS attorneys and judges within DHS. Varied topics.

Paternity & Establishment Uniform Parentage Act (UPA),Multiple Alleged Fathers and Intergovernmental
(1:00 p.m. to 3:00 p.m.)

This class covers the Oklahoma Uniform Parentage Act on identifying types of fathers, what to do when there are multiple alleged fathers , and frequently asked questions about intergovernmental paternity and establishment.

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function.  The criteria and triggers for the Annual Notice.  OSIS screens associated with this process and ALC document generation.

Notice of Intent to Revoke (NOIR)
(9:00 a.m. to 11:00 p.m.)

This class covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

3-T PLEJG
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered

LabCorp Quarterly Meeting
(1:00 p.m. to 2:00 p.m.)

This is the meeting held quarterly to discuss changes, issues and solutions related to scheduling genetic testing, and occasional special topics.

Paternity and Establishment Add a Baby and Back to Basics
(10:00 a.m. to 4:00 p.m.) (OU Tulsa Shusterman Center Deco Room)

For the first time in years, Paternity and Establishment is presenting a face-to-face class in Tulsa! Add a Baby’s perplexing process that will be explained during the class. Afterward, the class continues with Paternity and Establishment Back to Basics.

Outgoing Intergovernmental
(9:00 a.m. to 12:00 p.m. both days)

At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.

CORE Certification Assessment

• Ethics (9:00 a.m. to 11:00 a.m.)
• Medical (1:30 p.m. to 3:30 p.m.)

Contempt
(9:00 a.m. to 12:00 p.m.)

This is a review of the legal authorities and function of the contempt process. Also provides training in the screening process, court proceedings, judgment, sentencing, and the appeal process.

Enforcement Sprint
(12:25 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

P & E Research, Documents, and Prior Support
(1:00 p.m. to 3:00 p.m.)

We will discuss research procedures for determining legal parentage and calculating guidelines, among other research processes. Documents frequently used in paternity and establishment is presented. A brief overview of  Prior Support and how to handle this is explained. This class is suited for beginners who have limited experience in child support or caseworkers who want a refresher.

Core Certification Assessment

• Communications (9:00 a.m. to 11:00 a.m.)
• Case Fundamentals (1:30 p.m. to 3:30 p.m.)

Supervisory Leadership Institute (SLI)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

Recording and Managing Overpayments
(9:00 a.m. to 12:00 p.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.

Financial Institution Data Match (FIDM)
(9:00 a.m. to 11:00 a.m.)

This course covers how to process automated and manual FIDMs, how to proceed with FIDM disputes, and the ins and outs of the OSIS analyzer

Intergovernmental CS Portal
(9:00 a.m. to 11:00 a.m.)

Discussion and demonstration of using the Child Support Portal.

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

Case Closure Day 1
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

Case Closure Day 2
(9:00 a.m. to 12:00 p.m.)

Day 2 takes up where Day 1 left off the day before.

CS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

Managing Child Support Undistributed Payments
(1:00 p.m. to 4:00 p.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

CSS Academy Week 2
(9:00 a.m. to 12:00 p.m.)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

Functional Certification Assessment

• Enforcement (9:00 a.m. to 12:00 p.m.)
• Finance (1:00 p.m. to 4:00 p.m.)

Recertification Assessment
(9:00 a.m. to 12:00 p.m.)

Admin Quarterly Training
(1:00 p.m. to 4:00 p.m.)

This training experience is an opportunity to learn and network.

Functional Certification Assessment

• Establishment (9:00 a.m. to 12:00 p.m.)
• Intergovernmental (1:00 p.m. to 4:00 p.m.)

Right Sizing and Multi-Mods
(9:00 a.m. to 12:00 p.m.)

Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

Domestic Violence Microlearning Session
(2:00 p.m. to 3:00 p.m.)

This is an opportunity to learn more about domestic violence/family violence. Topics vary.

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

CS Certification Question Writing Summit
(9:00 a.m. to 4:00 p.m. both days)

The 2-day session will focus on writing questions to increase the bank of questions used for certification program. Will revise and edit current questions to reflect changes in policy, statues, and laws.