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Learning Opportunities and Upcoming Events

Reviewed Content on 4/19/24

 

Register for learning opportunities and upcoming events on CSS Learning Management System (LMS) for credit.

If you have any questions please contact Child Support Programs Field Representatives at *OCSS.PFRs@okdhs.org.

April 2024

April 22nd

Annual Notice
(1:00 p.m. to 3:00 p.m.)

This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.

April 23rd

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

Covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

May 2024

May 1st

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

May 2nd

Contempt
(9:00 a.m. to 12:00 p.m.)

This is a review of the legal authorities and function of the contempt process. Also provides training in the screening process, court proceedings, judgment, sentencing, and the appeal process.

May 7th

Finance for Finance Part 1
(9:00 a.m. to 12:00 p.m.)

This is a basic/ beginner overview of the wonderful world of Finance. This class is for Finance workers with Finance access and is offered in two parts – you may enroll in one session or both sessions.

May 8th

Finance for Finance Part 2
(9:00 a.m. to 12:00 p.m.)

This is the second day of this basic/ beginner overview of the wonderful world of Finance. You may enroll in one session or both sessions.

Federal Institution Data Match (FIDM)
(1:00 p.m. to 3:00 p.m.)

This course covers how to process automated and manual FIDMs, how to proceed with FIDM disputes, and the ins and outs of the OSIS analyzer.

May 9th

Interstate Tools – CS Portal
(9:00 a.m. to 12:00 p.m.)

Exploration of State Services Portal applications.

May 13th through 17th

Academy support services.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

May 14th

PATHS Microlearning Session
(1:00 p.m. to 3:00 p.m)

PATHS is the Domestic Violence grant name. This microlearning session includes necessary genetic testing considerations in family violence cases, and an overview of recent PATHS programming updates.

May 15th

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

May 16th

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

May 20th through 24th

Academy support services.

Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)

This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.

May 29th

Enforcement Basics and Beyond Part 2
(1:00 p.m. to 3:00 p.m.)

This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification CORE Assessment

  • Communications (9:00 a.m. to 11:30 a.m.)
  • Case Fundamentals (1:30 p.m. to 3:30 p.m.)

May 30th

Enforcement Basics and Beyond Part 3
(1:00 p.m. to 3:00 p.m.)

This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.

May 31st

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification CORE Assessment

  • Medical (9:00 a.m. to 11:30 a.m.)
  • Ethics (1:30 p.m. to 3:30 p.m.)

June 2024

June 4th

Family Violence
(1:00 p.m. to 4:00 p.m.)

This course covers how to recognize family violence, how to respond to family violence when identified, ways to refer customers to resources, approaches to working child support cases with family violence, OK VINE (Oklahoma’s Criminal Tracking and Victim Notification System) and how to update the Family Violence Indicator (FVI) and Address of Record (AOR) in OSIS.

June 5th

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

June 6th and 7th

CSS Administrative Assistant Training Summit
(9:00 a.m. to 4:00 p.m. each day)

This training experience is an opportunity to learn and network. This year’s theme is Hope on the Horizon: Leveraging Hope for Growth and Wellbeing.

June 10th

Paternity and Establishment Intergovernmental and Multiple Alleged Fathers
(9:00 a.m. to 11:00 a.m.)

Paternity and Establishment Intergovernmental considerations and how to manage multiple alleged fathers.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification Functional Assessment

  • Establishment (9:00 a.m. to 12:00 p.m.)
  • Intergovernmental (1:30 p.m. to 4:00 p.m.)

June 13th

Managing Child Support Undistributed Payments (UNDL)
(9:00 a.m. to 12:00 p.m.)

This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.

Right Sizing and Multi-Modification
(9:00 a.m. to 12:00 p.m.)

Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification Functional Assessment and Recertification Assessment

  • Recertification (9:00 a.m. to 12:00 p.m.)
  • Finance (9:00 a.m. to 12:00 p.m.)
  • Enforcement (1:00 p.m. to 4:00 p.m.)

June 18th

Paternity and Establishment UPA
(9:00 a.m. to 12:00 p.m.)

This class covers the types of fathers under the UPA; paternity, establishment and disestablishment procedures, as well as the forms used; and you will be able to demonstrate proficiency through various activities. This class is suitable for beginners or experienced case workers who need a refresher.

June 19th

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

June 20th

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

June 21st

Legal Leadership Institute (LLI)
(9:00 a.m. to 1:15 p.m.)

LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from the District Attorney, Contracts, and Oklahoma Human Services District and State Offices. Varied topic.

June 27th

Case Closure Part 1
(9:00 a.m. to 12:00 p.m.)

This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.

June 28th

Case Closure Part 2
(9:00 a.m. to 12:00 p.m.)

This second day of Case Closure is a continuation of topics discussed in Day 1 including reviewing case information to know appropriate closure codes, demonstrating correct procedures to close a case and when not to close a case, and discussing updating the Auto Bypass Indicator.

July 2024

July 3rd

Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)

These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.

July 10th

Recording and Managing Child Support Overpayments
(9:00 a.m. to 12:00 p.m.)

This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. Review of the overpayment recovery process will also be discussed.

July 11th and 12th

Supervisory Leadership Institute
(9:00 a.m. to 4:00 p.m. both days)

SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.

July 15st

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification CORE Assessment

  • Ethics (9:00 a.m. to 11:30 a.m.)
  • Medical (1:30 p.m. to 3:30 p.m.)

July 16th

Annual Notice
(1:00 p.m. to 3:00 p.m.)

An exploration of legal authorities and the function of Annual Notice. Also included are criteria and triggers for the Annual Notice, OSIS screens, and ALC document generation.

July 17th

CSS Certification Program: Promoting Experience Abilities Knowledge and Skills

Certification CORE Assessment

  • Case Fundamentals (9:00 a.m. to 11:30 a.m.)
  • Communications (1:30 p.m. to 3:30 p.m.)

Notice of Intent to Revoke (NOIR)
(1:00 p.m. to 3:00 p.m.)

Covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.

July 18th

Pended Receipts and Electronic Benefit Systems (EBS) (PNDL)

This Class will review the pended receipts screens and the EBS screens. We will review how to read and interpret the screens as well as work our Pended worklists. This class is intended for Finance Specialists and is a great basic course for new employees.

3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)

This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.

July 19th

Order Up! Locate
(9:00 a.m. to 11:00 a.m.)

This is an introductory course describing how to utilize the CSS locate resources, including federal locate regulations and automated and manual search procedures for addresses, employment and NCPs assets. Also covered is how to show verified, unverified and last known responses on OSIS; tracking of locate efforts; the Federal Case Registry (FCR); tools for additional locate activities; and reports or lists that provide identifying or confirming information. Participants will complete the class with tools to assist with their daily work.

July 29th through August 2nd

Academy support services.

CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)

This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.

The accuracy of this CS Quest Article is up to date as of 4/19/24.