Register for learning opportunities and upcoming events on CSS Learning Management System (LMS) for credit.
- Get the Individual Learning Plan
- Save or print your own Calendar of Learning Opportunities and Upcoming Events (PDF)
If you have any questions please contact Child Support Programs Field Representatives at *OCSS.PFRs@okdhs.org.
JULY 2025
July 8th and 9th
Medical
(9:00 a.m. to 12:00 p.m. both days)
This 2-day class is comprehensive and covers medical support basics, fixed medical, cash medical, MEO, OHCA research, OSIS policy screens, and more.
July 10th and 11th
Supervisory Leadership Institute (SLI)
(9:00 a.m. to 4:00 p.m. both days)
SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.
July 15th
Core Certification Assessment
- Case Fundamentals (9:00 a.m. to 11:00 a.m.)
- Communications (1:30 p.m. to 3:30 p.m.)
July 16th
Recording and Managing Child Support Overpayments
(9:00 a.m. to 12:00 p.m.)
This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.
July 17th
3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)
This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.
Quest Happy Hour
(10:00 a.m. to 11:00 a.m.)
This special session is an overview of navigating Quest.
LabCorp Quarterly Meeting
(1:00 p.m. to 2:00 p.m.) (Join from Paternity & Establishment Teams>Genetic Testing channel)
This is the meeting held quarterly to discuss changes, issues and solutions related to scheduling genetic testing, and occasional special topics.
July 18th
CORE Certification Assessment
- Ethics (9:00 a.m. to 11:00 a.m.)
- Medical (1:30 p.m. to 3:30 p.m.)
July 23rd
Order Up! Locate
(9:00 a.m. to 11:00 a.m.)
This is an introductory course describing how to utilize the CSS locate resources, including federal locate regulations and automated and manual search procedures for addresses, employment and NCPs assets. Also covered is how to show verified, unverified and last known responses on OSIS; tracking of locate efforts; the Federal Case Registry (FCR); tools for additional locate activities; and reports or lists that provide identifying or confirming information. Participants will complete the class with tools to assist with their daily work.
July 28th through August 1st
CS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)
This 10-day event held for 3 hours per day is an overview of child support policies and processes for new workers
AUGUST 2025
August 5th to 8th
CS Academy Week 2
(9:00 a.m. to 12:00 p.m. each day)
This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.
August 5th
CORE Certification Assessment
- Medical (9:00 a.m. to 11:00 a.m.)
- Ethics (1:30 p.m. to 3:30 p.m.)
August 6th
Enforcement Sprints
(12:15 p.m. to 12:45 p.m.)
These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.
August 7th
CORE Certification Assessment
- Communications (9:00 a.m. to 11:00 a.m.)
- Case Fundamentals (1:30 p.m. to 3:30 p.m.)
August 12th
Paternity and Establishment Pre-Audit and Performance Measures
(1:00 p.m. to 3:00 p.m.)
This course covers pre-audit and how it is related to paternity and establishment and a brief overview of performance measures.
August 19th
Enforcement Basics Part 2
(9:00 a.m. to 11:00 a.m.)
This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report.
August 20th
Domestic Violence Microlearning Session
(2:00 p.m. to 3:00 p.m.)
This is an opportunity to learn more about domestic violence/family violence. Topics vary.
August 21st
Enforcement Basics Part 2
(9:00 a.m. to 11:00 p.m.)
This second of a three part basic class will cover required legal pleadings, Administrative or District Court, and ANOL License Hunting/Fishing Report
Review and Adjust
(9:00 a.m. to 12:00 p.m.)
This class covers how to analyze individual cases for right sizing and modifying support orders, identifying cases that need modification for current support and/or medical support; collecting and categorizing modification data located in OSIS, DRA compliance using the RAMENU, CMOD and WebFocus, how modifications effect Performance Measures, and how to properly update the OBLRV screen
3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)
This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered
August 22nd
Medical Happy Hour
(9:30 a.m. to 10:30 a.m.)
This is a short session covering topics concerning CS Medical. This session is on Completing the Medical Section of an Order.
Legal Leadership Institute
(9:00 a.m. to 4:00 p.m.) (Norman)
LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from the District Attorney, Contracts, and Oklahoma Human Services District and State Offices. Varied topics.
August 26th
Enforcement Basics Part 3
(9:00 a.m. to 11:00 a.m.)
This third of a three part basic class will cover Service of Process and types of service, Performance Measures, automated and manual processes, and withholding and intercepts.
August 28th
Finance for Finance
(9:00 a.m. to 12:00 p.m.)
This is a basic/ beginner overview of the wonderful world of Finance. This class is for Finance workers with Finance access.
SEPTEMBER 2025
September 3rd
Enforcement Sprints
(12:15 p.m. to 12:45 p.m.)
These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.
September 4th
Juvenile
(9:00 a.m. to 12:00 p.m.)
This course introduces child support specialists to what Juvenile cases are and the difference in the 2 types, how to navigate the child support process in juvenile cases in cooperation with Child Welfare, and be able to use OSIS, PS2, and research tools for juvenile cases.
Functional Certification Assessment
- Intergovernmental (9:00 a.m. to 12:00 p.m.)
- Establishment (1:00 p.m. to 4:00 p.m.)
September 9th
Managing Child Support Undistributed Payments
(9:00 a.m. to 12:00 p.m.)
This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.
Functional Certification Assessment
- Finance (9:00 a.m. to 12:00 p.m.)
- Enforcement (1:00 p.m. to 4:00 p.m.)
September 10th
Case Closure Day 1
(9:00 a.m. to 12:00 p.m.)
This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.
Recertification Assessment
(1:00 p.m. to 4:00 p.m.)
This assessment is for those who are wanting to renew CS certification.
September 11th
Case Closure Day 2
(9:00 a.m. to 12:00 p.m.)
This course continues Day 1 covering federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.
Genetic Testing
(2:00 p.m. to 3:00 p.m.)
Genetic Testing for Paternity and Establishment will discuss the process of using IdentiLink to make an appointment, and how to instruct customers for self-collecting. Also discussed will be who, what, when, where, and why these procedures exist and dealing with issues as they arise.
September 11th and 12th
Office Managers/Managing Attorneys (OMMA)
This is a learning event to enhance supervisory coordination between Managing Attorneys and Office Managers through training, and shared experience.
September 15th and 16th
Caseworker Summit
(9:00 a.m. to 4:00 p.m.)(Tulsa)
This two-day event is an opportunity for Child Support case workers to come together for networking, and learning the latest in case work procedures.
September 18th
3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)
This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered
Administrative Assistant Quarterly Training
(1:00 p.m. to 4:00 p.m.)
This training experience is an opportunity to learn and network.
September 19th
Legal Leadership Institute (LLI)
(9:00 a.m. to 4:00 p.m.)
LLI provides a forum for CSS Attorneys to discuss and form consensus on legal issues affecting CSS business practices. LLI assists CSS attorneys in addressing ethical issues and in defining their roles in the CSS Program. LLI consists of CSS attorneys from the District Attorney, Contracts, and Oklahoma Human Services District and State Offices. Varied topics.
September 22nd through 26th
CSS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)
This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.
OCTOBER 2025
September 29th through October 3rd
CSS Academy Week 2
(9:00 a.m. to 12:00 p.m.)(Zoom)
This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.
October 1st
Enforcement Sprints
(12:15 p.m. to 12:45 p.m.)
These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.
October 2nd
Domestic Violence
(1:00 p.m. to 4:00 p.m.) (Zoom)
This course will enhance your knowledge and strengthen your skills in handling child support cases involving domestic violence. A comprehensive overview of key topics, including Domestic Violence 101, the Family Violence Indicator (“D” Indicator), Address of Record protections, Good Cause determinations, and best practices for responding to customers experiencing domestic violence. Participants will also explore available resources to support survivors and ensure a trauma-informed approach to case management. Whether you are new to this area or looking to refine your skills, this training will equip you with the essential tools to navigate these complex cases effectively.
October 3rd
Core Certification Assessment
- Case Fundamentals – 9:00 a.m. to 11:00 a.m.
- Communications – 1:30 p.m. to 3:30 p.m.
October 7th
Core Certification Assessment
- Ethics – 9:00 a.m. to 11:00 a.m.
- Medical – 1:30 p.m. to 3:30 p.m.
October 9th
Guidelines, Part 1
(9:00 a.m. to 12:00 p.m.)
This course explains how the Child Support Guidelines are calculated, and includes examining the various methods of researching and determining income. It also demonstrates how to perform child support calculations using OSIS GLS and an introduction to the Guidelines Calculator.
Guidelines, Part 2
(1:30 p.m. to 2:30 p.m.)
*Sign up for Part 2 during Part 1 Class – Not on LMS*
This second part of Guidelines is a hands on calculation of various income scenarios along with other circumstances including self-employment, child care, and insurance premiums, as well as other children in the home.
October 10th
Attorney Training
(9:00 a.m. to 4:00 p.m.) (OK History Center)
Attorney Training provides a forum for discussion on the consensus of legal issues or topics affecting CSS business practices. Attorney Training attendees are CSS attorneys, Admin Law Judges, retired CSS attorneys and judges within DHS. Varied topics.
October 14th
Paternity & Establishment Uniform Parentage Act (UPA),Multiple Alleged Fathers and Intergovernmental
(1:00 p.m. to 3:00 p.m.)
This class covers the Oklahoma Uniform Parentage Act on identifying types of fathers, what to do when there are multiple alleged fathers , and frequently asked questions about intergovernmental paternity and establishment.
October 15th
Annual Notice
(1:00 p.m. to 3:00 p.m.)
This Session will review the legal authorities of the Annual Notice and its function. The criteria and triggers for the Annual Notice. OSIS screens associated with this process and ALC document generation.
October 16th
Notice of Intent to Revoke (NOIR)
(9:00 a.m. to 11:00 p.m.)
This class covers the License Revocation (NOIR) processes, including OSIS system’s ability to identify NCPs eligible for license suspension and the automated document distribution.
3-T PLEJG
(10:00 a.m. to 11:00 a.m.)
This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered
LabCorp Quarterly Meeting
(1:00 p.m. to 2:00 p.m.)
This is the meeting held quarterly to discuss changes, issues and solutions related to scheduling genetic testing, and occasional special topics.
October 21st
Paternity and Establishment Add a Baby and Back to Basics
(10:00 a.m. to 4:00 p.m.) (OU Tulsa Shusterman Center Deco Room)
For the first time in years, Paternity and Establishment is presenting a face-to-face class in Tulsa! Add a Baby’s perplexing process that will be explained during the class. Afterward, the class continues with Paternity and Establishment Back to Basics.
October 21st and 22nd
Outgoing Intergovernmental
(9:00 a.m. to 12:00 p.m. both days)
At the end of this class, participants will understand the outgoing intergovernmental referrals process, how to locate and complete OSIS screens, and the documents necessary for outgoing intergovernmental cases.
NOVEMBER 2025
November 4th
CORE Certification Assessment
- Ethics (9:00 a.m. to 11:00 a.m.)
- Medical (1:30 p.m. to 3:30 p.m.)
November 5th
Contempt
(9:00 a.m. to 12:00 p.m.)
This is a review of the legal authorities and function of the contempt process. Also provides training in the screening process, court proceedings, judgment, sentencing, and the appeal process.
Enforcement Sprint
(12:25 p.m. to 12:45 p.m.)
These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.
November 6th
P & E Research, Documents, and Prior Support
(1:00 p.m. to 3:00 p.m.)
We will discuss research procedures for determining legal parentage and calculating guidelines, among other research processes. Documents frequently used in paternity and establishment is presented. A brief overview of Prior Support and how to handle this is explained. This class is suited for beginners who have limited experience in child support or caseworkers who want a refresher.
November 7th
Core Certification Assessment
- Communications (9:00 a.m. to 11:00 a.m.)
- Case Fundamentals (1:30 p.m. to 3:30 p.m.)
November 13th and 14th
Supervisory Leadership Institute (SLI)
SLI is a two (2) day supervisory training that includes comments from the Director and issues relevant to SLI members, as determined by the committee with input from the entire SLI membership. SLI consists of supervisors and managers and/or their designee from any CSS office or center. SLI meets at least three times per year or as required to meet the needs of the program. Varied topics.
November 17th
Recording and Managing Overpayments
(9:00 a.m. to 12:00 p.m.)
This course discusses what types of overpayments there are and parts of overpayment recovery, as well as how to read overpayment obligations. OSIS process of building an overpayment, and how to navigate through OSIS overpayment screens including how to use them will be covered. Review of the overpayment recovery process will also be discussed.
November 18th
Financial Institution Data Match (FIDM)
(9:00 a.m. to 11:00 a.m.)
This course covers how to process automated and manual FIDMs, how to proceed with FIDM disputes, and the ins and outs of the OSIS analyzer
November 19th
Intergovernmental CS Portal
(9:00 a.m. to 11:00 a.m.)
Discussion and demonstration of using the Child Support Portal.
November 20th
3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)
This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.
November 24th
Case Closure Day 1
(9:00 a.m. to 12:00 p.m.)
This training covers federal closure criteria, OSIS programming processes for automatic and manually initiated closure, what to do when closure is not appropriate, and which codes result in non IV-D cases.
November 25th
Case Closure Day 2
(9:00 a.m. to 12:00 p.m.)
Day 2 takes up where Day 1 left off the day before.
DECEMBER 2025
December 1st through 5th
CS Academy Week 1
(9:00 a.m. to 12:00 p.m. each day)
This 10 day event held for 3 hours per day is an overview of child support policies and processes for new workers.
December 2nd
Managing Child Support Undistributed Payments
(1:00 p.m. to 4:00 p.m.)
This is a basic class and is needed to access the UNDL screens. The session reviews the analysis of undistributed payments, including a discussion of reasons for undistributed payments and how to resolve payments.
December 3rd
Enforcement Sprint
(12:15 p.m. to 12:45 p.m.)
These sessions do not have a set plan or agenda. Enforcement PFR(s) will be available to help work through issues or questions with anyone who wants to join.
December 8th through 12th
CSS Academy Week 2
(9:00 a.m. to 12:00 p.m.)
This is the 2nd week of Academy, and is held for 3 hours per day. It is a continuation of the overview of child support policies and processes for new workers.
December 9th
Functional Certification Assessment
- Enforcement (9:00 a.m. to 12:00 p.m.)
- Finance (1:00 p.m. to 4:00 p.m.)
December 11th
Recertification Assessment
(9:00 a.m. to 12:00 p.m.)
Admin Quarterly Training
(1:00 p.m. to 4:00 p.m.)
This training experience is an opportunity to learn and network.
December 12th
Functional Certification Assessment
- Establishment (9:00 a.m. to 12:00 p.m.)
- Intergovernmental (1:00 p.m. to 4:00 p.m.)
December 16th
Right Sizing and Multi-Mods
(9:00 a.m. to 12:00 p.m.)
Discussion of cases on an individual bases for right-sizing a child support amount. How to Identify cases that need a modification for current support. Includes information on how to collect and categorize data for right-sizing. Discusses when a multi-modification (Multi-mod) should be done, which office will do it, and responsibilities for the office doing the Multi-mod.
Domestic Violence Microlearning Session
(2:00 p.m. to 3:00 p.m.)
This is an opportunity to learn more about domestic violence/family violence. Topics vary.
December 18th
3T-PLEGJ
(10:00 a.m. to 11:00 a.m.)
This is a come and go, all questions answered about Paternity, Locate, Establishment, Guidelines, and Juvenile. No set topic for each week. This is an opportunity to have your cases discussed and questions answered.
December 18th and 19th
CS Certification Question Writing Summit
(9:00 a.m. to 4:00 p.m. both days)
The 2-day session will focus on writing questions to increase the bank of questions used for certification program. Will revise and edit current questions to reflect changes in policy, statues, and laws.