An ILP is a plan developed by your office management. There are generalized trainings and tasks for all new employees to complete. There are trainings and tasks specific to your job assignment, as well. As you work your way through the ILP, there will be opportunities for you and your office management to collaborate on training and tasks that best meet the needs of you and your office.
The Individual Learning Plans linked in this article are specifically for Finance, Enforcement, and Paternity and Establishment. These area-centric ILPs can be used as a guideline for planning training opportunities during a new worker’s first month or longer, as needed or desired. The ILPs can be used as is or adjusted to fit the office and employee needs. The ILPs are targeted toward child support specialists but can still be useful for administrative assistants and attorneys.
Enforcement Individual Learning Plan (PDF)
Finance Individual Learning Plan (PDF)
Paternity & Establishment Individual Learning Plan (PDF)
For more resources to help new employees, see the CSS Onboarding page on the InfoNet.