This document will show you how to navigate the Child Support Quest website, in order to help you find the job aids that you need as quickly as possible.
The Home Page
The home page of the website is where you will start your quest for information. On the home page of the site, here are the most commonly used features:
At the top of the page is the Search bar 
. This allows you to search the entire Quest site for an article, regardless of topic or type.
Directly below the Search bar, and above the topic images you will see a Topics drop-down and Contact.
The Topics drop-down menu 
contains two areas found in CS Quest, Functional Areas, and Support Tools along with popular articles in these topics.
Contact 
allows you to send a message to the Child Support Quest site administrators.
All the content on Quest are relate to Functional Areas 
or Support Tools 
. When you are looking for information, you can start by clicking on the category that that information falls into within these two Topics.
Recent Articles 
listed below the Functional Areas and Support Tools area are articles that are recently added to Quest.
In the section below recent articles on the right most column, are Additional Resources 
which are other DHS sites that may be helpful
Categories
There are dozens of categories within the site. Let’s assume that on the home page you clicked on “Finance” within the Functional Areas on the home page, here’s what you would see next:
The List of Topics 
shows all of the topics within this category, as well as the number of articles within each of those topics.
The Popular Articles 
are a list of the articles viewed most often within the category, regardless of their topic.
Topics
Each topic is essentially a folder full of resources that will help you in your job. Let’s assume that you clicked on “Juvenile” from the last page, here’s what you would see on your screen:
The Popular Articles 
on this page are only the most viewed within this topic.
The List of Articles 
denote content within this topic. Click on the name of an article in order to view it.
The Sort and Filter 
controls will help you find the resource you want. You can click on “Type,” “Title,” or “Date” to rearrange the list so that it is sorted by those criteria. You can also click on the magnifying class icon 
to type in a filter, any titles that DO NOT contain the text you submitted will be filtered out.
Articles
The Title of the article 
, the Date in which it was last updated and reviewed 
, and the Article 
.
The Tags 
are keywords associated with this article. Clicking on a tag will take you to a list of all articles that share that tag. For example, an article about arrearage computation might include the tag, “ROP.” When users select the “ROP” tag in the tag list, a list of articles also tagged “ROP” would pull up on the website, including the article about arrearage computation.Note: The Search field looks only at titles and article content, not the tag line. That means if you use the search to look for an article, the articles brought up may or may not have the same titles compared to using tags only.
Related Articles 
are other articles in the system, regardless of category or topic, which are related to this one in some way.
If you have a Comment or Suggestion 
about this article, you can send a note to the website’s administrators. If you notice anything that’s incorrect or outdated, please let us know.
Searching for Articles
At the top of every page in the website, there is a “Search Quest” box. If you aren’t sure where to look for resources, just type in the name of whatever you’re looking for into this field and press ENTER. Child Support Quest will show you a list of all resources across the entire site that contain the words you entered; the list will include the names, and dates of each resource that was found. Click on the name of the resource to view it. Note: If a “tag” is used in the Search field, it may or may not bring up the same articles, as the Search field looks only at titles and article content, not the tag line.