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Setting the Bypass Auto Closure Indicator

The Bypass Auto Closure Indicator should be set on a case by case basis and not applied to all cases. Overuse and misuse of the Bypass Indicator can adversely affect office performance by keeping cases open that qualify to close.

Valid Values

  • Y – Yes, bypass auto closure
  • I – Interest balances are retrieved and if greater than zero, auto closure is skipped
  • Blank – No, do not bypass auto closure

If the bypass auto closure indicator must be set on a case follow these rules:

  • When a case has an obligation, use the “I” (not the Y) to bypass closure. This will allow the auto closure analyzer to run on the case once interest is below zero. Remember, it will not run on the case under any other circumstances, if the indicator is set.
  • Only use the “Y” indicator when necessary, as this indicator will prevent the auto closure analyzer from ever running on the case.
  • Fully document the reason the bypass auto closure indicator is being set on the case in caselog.
  • Cases with the bypass set should be reviewed by the local office annually to ensure the bypass should remain in place. To identify the cases in your office with the bypass indicator set, access CMOD report CS898M02.
Remember, if a case meets the criteria to close we need to allow that cases to close unless there are qualifying circumstances.

Below are some instances where the Bypass Auto Closure Indicator may be used:

  • An interest only case is paying and the case needs to remain open until interest is paid off, set the “I” indicator.
  • Closure code UN has triggered the 60 day closure letter, the CP contacts the office to keep the case open and provides proof of the NCPs potential to pay or assets, set the “I” indicator.
  • An NCP with no SSN and no locate but the case has an obligation and the NCP is actively paying, set the “I” indicator.
  • If there is an incoming intergovernmental order that has not yet been built on OSIS, the auto bypass indicator is updated with a “Y” until the obligation is built on to the system. Then the local office must remove the “Y” indicator.

The 60 day closure process has begun and the other state requests that a case remain open. If it is determined the case should remain open, the appropriate bypass indicator should be set.

The indicator should not be set on cases when:

  • A closure UN letter is generated and there is no new information provided.
  • The interest only case is a non-paying case.
  • The 60 day closure process has begun and the CP requests the case remain open and there is no compelling reason to keep the case open.