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The Incoming Intergovernmental Case – Who Does What

The Interstate Central Registry (ICR) serves as initial entry point for incoming intergovernmental cases.

ICR staff carries out the responsibilities per 45 CFR 303.7(a) (link opens in new window). Responsibilities include receiving, distributing Uniform Interstate Family Support Act (UISFA) petitions, and responding to inquiries on all incoming intergovernmental IV-D cases.

The ICR staff reviews all incoming child support cases for legal sufficiency and serves as a liaison between local and initiating state child support agencies, as well as international agencies.

After completing the review of the incoming intergovernmental referrals, ICR staff builds a new case, updates an existing case on the Oklahoma Support Information System (OSIS) or contacts initiating state for clarification or additional information.

Various automated searches are triggered after the ICR staff builds a case or updates an address. These searches include locating employer information, other sources of income or assets, and physical location of both the obligor and obligee.

ICR staff then forward the case to the appropriate local district office for future review and process. Most casework is accomplished at the local level. An initiating state might need to direct requests to the responding state’s Central Registry for subsequent action if the initiating state has lost track of the case or cannot determine if any action is being taken.

For ongoing casework refer also to CSQuest articles: UIFSA, Referral Guide, Registration of a Foreign Order and other articles in CSQuest.  Refer to OCSE website for Intergovernmental forms and training for understanding Intergovernmental forms.

The Parent Locate Service staff provides quick-locate services to requesting Interstate IV-D agencies only after that state has exhausted their CSENet and/or Federal Case Registry locate sources. States and U.S. territories send Locate Data Sheets requesting these searches.

Staff also monitors Oklahoma local district offices’ locate tool usage, as well as case-level successes with existing locate sources. Staff explores new locate capabilities to enhance success in determining the precise identity and location of those sought.

Staff may work “Locate only” cases for custodial parents to find non-custodial parents without opening a full-service child support case. An attorney aiding in the search for a non-custodial parent typically requests this service. These cases originate via an application requesting “Locate Only” services of child support. If staff locates the non-custodial parent, that non-verified information is provided to the qualified requesting party.