This article shows the breakdown of the Core assessment knowledge areas for Case Fundamentals, Communications, Ethics and Medical.
All Core Assessments must be completed successfully prior to enrolling in any Functional Assessment. You may enroll through LMS.
Important Study Note
To see a list of approved Consistent Excellence business process documents, go to Consistent Excellence Business Process Documents where you will find access to the actual CE documents which are found on the Center for Business Excellence and Customer Service page on the InfoNet.
To see a list of approved Consistent Excellence business process documents, go to Consistent Excellence Business Process Documents where you will find access to the actual CE documents which are found on the Center for Business Excellence and Customer Service page on the InfoNet.
Case Fundamentals Knowledge Areas:
- Definitions
- Services on Public Assistance Cases
- Services on Non-Public Asstance Cases
- Case Assignment
- General Case Fundamentals
- Cooperation Requirements
- Case Records
- Address of Record
- Family Violence
Communications Knowledge Areas:
- Definitions
- General Communications
- Conducting Meetings
- Negotiation and Conference Settlements
- Abbreviations and Acronyms
- Complaints and Inquiries
- Correspondence
- Documentation and Confidentiality
Ethics Knowledge Areas:
- Definitions
- Confidentiality
- General Ethics
- Professional Work Standards
Medical Knowledge Areas:
- Definitions
- Alternative Health Coverage
- General Medical Support
- Cash Medical Basics, Termination and Reinstatement
- Fixed Medical
- Enforcement of Medical Support Order
- Medical Enforcement Only (MEO)
- Case Closure of Non-TANF Medicaid Cases
Each provided link (policy, CSQuest article, etc.) in a study guide is directly associated to one or more assessment question.
Study Tip
When preparing for an assessment begin with a review of the related CSQuest articles, these articles can be accessed anytime—by computer, on your smart phone, any device that you can access the Internet from.Plan your study time for the week/month and gain approval from your supervisor.
When preparing for an assessment begin with a review of the related CSQuest articles, these articles can be accessed anytime—by computer, on your smart phone, any device that you can access the Internet from.Plan your study time for the week/month and gain approval from your supervisor.
When you are ready to begin studying for the functional knowledge areas, review CSQuest article Functional Assessment Knowledge Areas and Study Guides.