This article indicates a breakdown of the Functional knowledge areas for Enforcement, Establishment, Intergovernmental, and Finance for the Certification Program.
Prior to enrolling in any Functional Assessment all Core Assessments must be completed successfully. You may enroll through LMS in one Functional Assessment per quarter.
To see a list of approved Consistent Excellence business process documents, go to Consistent Excellence Business Process Documents where you will find access to the actual CE documents which are found on the Center for Business Excellence and Customer Service page on the InfoNet.
Enforcement Knowledge Areas:
- Definitions
- General Enforcement
- Enforcement Remedies
- Notice of Intent to Revoke License
- Review and Adjustment
- Annual Notice
- Probate
- FIDM and QDRO
- Lien on Real Property
- Bonds
- Passport Denial
- Bankruptcy
- Worker’s Compensation
- Seek Work Orders
- Federal Tax Offset
- State Tax Refund Offset
- Income Withholding
- Case Closure
Establishment Knowledge Areas:
- Definitions
- Legal Status and Jurisdiction
- Legal Process
- Genetic Testing and Voluntary Acknowledgment
- General Establishment Procedures
- Child Support Guidelines
- Child Support Guidelines Calculations
- Records of Payment
- Establishing an Order
Intergovernmental Knowledge Areas:
- Definitions
- Code of Federal Regulations for CSENet
- UIFSA and Oklahoma Statutes
- Interstate Jurisdiction and Controlling Orders
- General Intergovernmental
Finance Knowledge Areas:
- Definitions
- Reading an Order
- Intergovernmental Finance
- Unreimbursed Assistance
- Undistributed
- Allocation of Payment Issues
- Arrears Computations
- Obligations
- Interest
- Overpayments
- Cash and Fixed Medical
- General Finance
- DRA
- Juvenile Finance
Each provided link (policy, CSQuest article, etc.) in any study guide is directly associated to one or more assessment question.
Study Tip
When preparing for an assessment begin with a review of the related CSQuest articles, these articles can be accessed anytime—by computer, on your smart phone, any device that you can access the Internet from.
Plan your study time for the week/month and gain approval from your supervisor.
To see a list of approved Consistent Excellence business process documents, go to Consistent Excellence Business Process Documents where you will find access to the actual CE documents which are found on the Center for Business Excellence and Customer Service page on the InfoNet.