Reviewed Content on March 18, 2024
A team is defined as a group of people who perform interdependent tasks to work toward accomplishing a common mission or specific objective.
Some teams have a limited life: for example, a design team developing a new product, or a continuous process improvement team organized to solve a particular problem. Others are ongoing, such as a department team that meets regularly to review goals, activities, and performance.
If you need to lead or be a part of a team, a good basic resource to review is the CSS Guide for Process Improvement Teams (PITs).
To learn more about other team tools and resources for quality, review the American Society for Quality page at Learn About Quality. If you are joining a team for consistent excellence you might also want to review the resource page on the CBECS InfoNet page. Additional resources can be found in CSQuest within the Support Tools category Written Communications (Effective Minute-Taking), CSS Problem Solving, as well as in the Functional Category Consistent Excellence Business Process Documents.
The accuracy of this CS Quest Article is up to date as of 3/18/24.