General Reference  Problem Solving

This is a list of resources available to our customers with brief synopses

Brief guide on how to create a PIT, roles of members, creating a team charter, roles and responsibilities, and more

If you need a printer, this article shows you how to print to any County office.

How to scan or photograph documents using your phone and sending documents to CSS

How to navigate through the Document Image Retriever to access OAH folders, ESC documents, and the AOP database.

How to set up for Multiple Monitors

If you find yourself locked out of your DHS network account and cannot log on, here is the way to fix it without having to call OMES helpdesk.

Instructions on how to map to the STO W drive where the Shared Documents folder is located. This folder is used to share documents containing FTI.

This short How-To article shows you the steps in mapping the State Office P: drive from your computer.

Learn how to scan documents, access them on the document server, and remove them when you are finished. Includes a downloadable version of the article.

The Bright Ideas program is the direct link to the state office for suggestions from the field

The simple 8 question problem co-worker quiz

Are you a Procrastinator Quiz and if you are, tips to overcome procrastination.

Adding a shared mailbox to Outlook

Problem-solving is a tool, skill, and process. Child Support Services has special groups dedicated to solving problems with this process.