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January 20, 2023

Mapping to the State Office W: Drive

The “ACs” folder contains individual folders where ACs and other documents can be saved. This article shows you how to map your computer to the drive where this folder lives.

November 13, 2018

Using Your Reflection Interface for OSIS

Learn how to use the Reflection program interface with OSIS. This article includes downloadable information sheets.

July 6, 2021

Bright Ideas Program Overview

The Bright Ideas program is the direct link to the state office for suggestions from the field

January 5, 2023

Mapping the State Office P: Drive

This short How-To article shows you the steps in mapping the State Office P: drive from your computer.

August 19, 2021

How to Use the OAH Workflow System: Caseworker Edition

Learn how to use the Office of Administrative Hearings Workflow System, from populating fields and adding signatures, to scheduling hearings.

August 19, 2021

UNDL and Non-Cooperation

What to do when you have a CP who was placed in non-cooperation status for not pinning the card prior to the COVID19 change for non-cooperation, the case was set to close but those CP’s have been placed back in cooperation status and now we have money on UNDL.

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