Mapping to the State Office W: Drive
The “ACs” folder contains individual folders where ACs and other documents can be saved. This article shows you how to map your computer to the drive where this folder lives.
Using Your Reflection Interface for OSIS
Learn how to use the Reflection program interface with OSIS. This article includes downloadable information sheets.
Bright Ideas Program Overview
The Bright Ideas program is the direct link to the state office for suggestions from the field
Mapping the State Office P: Drive
This short How-To article shows you the steps in mapping the State Office P: drive from your computer.
How to Use the OAH Workflow System: Caseworker Edition
Learn how to use the Office of Administrative Hearings Workflow System, from populating fields and adding signatures, to scheduling hearings.
UNDL and Non-Cooperation
What to do when you have a CP who was placed in non-cooperation status for not pinning the card prior to the COVID19 change for non-cooperation, the case was set to close but those CP’s have been placed back in cooperation status and now we have money on UNDL.