General Reference  Written Communications

Instructions on printing on 11x17 paper

Step-by-step instructions for how to email Mail to Centralized Mail Program.

Follow these steps to retrieve your scanned documents, especially when you change offices or when your office switches to a new printer/scanner.

A step-by-step guide to FAX using your office printer/fax

10 Best Practices for minute taking that should help you.

This article shows how to prepare your mind to filter information for inclusion in the minutes.

This article shows how to produce your formal minutes and how to maintain copies.

This article has 12 Questions and Answers should help you.

This article shows 8 key steps to take in advance of your meeting.

This article shows 3 tips on how to take meeting minutes and indicates where to find additional information.

Location for address label on large mailing envelopes

Internal and external references on improving written communication

Shows you the process for the receipt and response of official inquiries – written, email, phone calls.

Types of memos and how each are used.

This is a quick reference chart for most titles.

How to format the six essential parts of business letters, and the optional parts that may be included.