Popular Articles
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Writing Letters
How to format the six essential parts of business letters, and the optional parts that may be included.
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Retrieving Scanned Documents
Follow these steps to retrieve your scanned documents, especially when you change offices or when your office switches to a new printer/scanner.
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Centralized Mail
Step-by-step instructions for how to email Mail to Centralized Mail Program.
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Effective Minute-Taking – Part II: During the Meeting
This article shows how to prepare your mind to filter information for inclusion in the minutes.
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Inquiries: Receipt and Response
Shows you the process for the receipt and response of official inquiries – written, email, phone calls.
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Send and Receive Faxes using email
A step-by-step guide to FAX using your office printer/fax