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August 31, 2021

Writing Letters

How to format the six essential parts of business letters, and the optional parts that may be included.

December 7, 2022

Effective Minute-Taking – Part II: During the Meeting

This article shows how to prepare your mind to filter information for inclusion in the minutes.

July 21, 2023

Inquiries: Receipt and Response

Shows you the process for the receipt and response of official inquiries – written, email, phone calls.

December 15, 2022

Fax from your office Printer/Fax while teleworking

A step-by-step guide to FAX using your office printer/fax

December 2, 2016

Forms of Address

This is a quick reference chart for most titles.

July 23, 2020

Retrieving Scanned Documents

Follow these steps to retrieve your scanned documents, especially when you change offices or when your office switches to a new printer/scanner.

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