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September 11, 2024

Writing Letters

How to format the six essential parts of business letters, and the optional parts that may be included.

March 3, 2025

Retrieving Scanned Documents

Follow these steps to retrieve your scanned documents, especially when you change offices or when your office switches to a new printer/scanner.

June 11, 2025

Centralized Mail

Step-by-step instructions for how to email Mail to Centralized Mail Program.

December 7, 2022

Effective Minute-Taking – Part II: During the Meeting

This article shows how to prepare your mind to filter information for inclusion in the minutes.

July 21, 2023

Inquiries: Receipt and Response

Shows you the process for the receipt and response of official inquiries – written, email, phone calls.

March 3, 2025

Send and Receive Faxes using email

A step-by-step guide to FAX using your office printer/fax

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