General Reference  Written Communications

Step-by-step instructions for how to email Mail to Centralized Mail Program.

Here are two ways to make prints or scans secure

Zip files are a convenient way to send a package of documents electronically safely and with a smaller file size.

To print envelopes remotely where addresses are auto generated using OSIS, you must have OSIS and the macro-enabled Word document.

Follow these steps to retrieve your scanned documents, especially when you change offices or when your office switches to a new printer/scanner.

This is an explanation of how to create your e-signature in a PDF document.

A step-by-step guide to FAX using your office printer/fax

This is how we protect someone’s privacy while sharing documents that contain sensitive information.

It is trickier than you might think to get your profile picture to appear in MS Office 2010 Outlook. This article describes an easy way to do it.

To submit an online form, you may need to use an e-signature or obtain multiple e-signatures. Create an e-signature To […]

This article has 10 Best Practices for minute taking that should help you.

This article shows how to prepare your mind to filter information for inclusion in the minutes.

This article shows how to produce your formal minutes and how to maintain copies.

This article has 12 Questions and Answers should help you.

This article shows 8 key steps to take in advance of your meeting.

This article shows 3 tips on how to take meeting minutes and indicates where to find additional information.

Process for sending a secure email and retrieving a secure email.

Guidelines for using email to communicate

Location for address label on large mailing envelopes

Internal and external references on improving written communication

Links to all DHS approved memos, and other resources

Shows you the process for the receipt and response of official inquiries – written, email, phone calls.

Types of memos and how each are used.

This is a quick reference chart for most titles.

How to format the six essential parts of business letters, and the optional parts that may be included.