CSS staff cannot use any type of screen scraping technology that removes information from the secure environment of OSIS into a non-secure environment like desk top software. Once screen scraping is used the information is no longer protected by DHS security standards.
Also it has been discovered that screen scraping technologies are very unreliable and unstable business solutions. They can produce incorrect information for end users and can bring the entire IMS system down for all state wide users in all DHS Divisions.
Users who need reports should contact CBPE by e-mailing *OCSS.ReportRequests.