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  • January 20, 2021

    Documents & Resources Active CMOD Reports

    Details a listing of currently active CMOD reports
  • October 19, 2017

    5-Minute Overview Do Not Use Screen Scraping Tools

    Reasons why screen scraping tools are not used.
  • July 6, 2022

    Documents & Resources How to Use Content Manager on Demand (CMOD)

    This article gives a brief overview of what Content Manager on Demand (CMOD) is, and includes helpful downloadable cheat sheets for exploring the features of CMOD, finding a report, and exporting report information into an Excel spreadsheet.
  • October 5, 2021

    Help & How To Making WebFocus Work for You

    This article tells you how to access software that tracks your CSS caseload according to various performance measures and how it can help you manage your cases. CSS caseloads can be viewed at the state, office, or worker level. Your cases can be sorted by multiple criteria to help you identify cases that need action.
  • January 27, 2017

    5-Minute Overview Elements of WebFocus

    An explanation of the purpose of WebFocus and some of its common screens