Quick Locate is a feature of CSENet that allows the child support specialist to quickly attempt to locate the NCP.
Minimum Data Required
The minimum data required to process incoming Quick Locate requests are:
- Last name
- First initial
- Date of birth or social security number
Requests that do not include all the minimum information are not processed, and the following message is attached to the transaction: SUFFICIENT INFORMATION TO PROCEED WITH THE LOCATE REQUEST WAS NOT SUPPLIED. The message is returned to the state that initiated the quick locate request.
Requests that do have the minimum information are automatically processed. If the requested information is not found and no response is sent to the requesting state within10 days, an unsuccessful response is transmitted to that state.
- Up to three requests per case per day can be done.
- A case log will automatically be updated when the request is sent.
- Responses can take up to 10 days to be received.
- A case log will automatically be updated when responses are received.
To send a Quick Locate:
- Check NETAGRI to verify CSENet capabilities of the state.
- Access the AAPU screen on OSIS.
- In the top right hand corner in the REQUEST QUICK LOCATE TO field enter up to 3 state postal codes and press enter.
- The message “Update is Complete” should appear or one of the following errors will be received:
- COMPLETED OK BUT ALL CASES HAVE PRTY < 5 – This message is verifying that the quick locate request was sent even though the case has verified locate and is not in Priority 5.
- 3 Q LOC REQ”S ALREADY SUBMITTED TODAY FOR THIS AP – This message appears when more than 3 quick locate request are attempted for a NCP in one day.
- QLOC TO XX NOT ALLOWED (where XX is a State) – This message appears when a quick locate is attempted to a state where there is already an active Intergovernmental referral. In this instance, a locate request via the NETGEN screen would be sent.
- Check for responses on NETIR, NETIRF, NETOFF or LASSU screens.