Type
Title
Date
-
January 21, 2026 5-Minute Overview Case Closure: Enforcement or Not
Whether to keep case open or close -
April 21, 2025 Training Case Closure and Overpayments
Covers and provides guidance for various scenarios relating to case closure and overpayments. -
March 5, 2025 Training Conditionally Assigned (D) Balances
This document provides guidance when working with conditionally assigned (D) balances. -
June 5, 2026 Training ‘Case Closure & URA’ CP Case Open
This document provides guidance regarding case closure and the URA. -
July 21, 2026 Training ‘Case Closure & URA’ CP Case Closed
This document provides guidance regarding case closure and the URA. -
May 11, 2026 Training Case Closure and Interest
Outlines Child support Services processes for interest when a case is reviewed for closure.