Type
Title
Date
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January 8, 2023 Training Red Flag – Minor Parents
What to do when a minor parent visits the child support office, has a settlement conference, or court hearing. -
January 16, 2023 Help & How To Printing a Levy Release
Follow these steps to process either a full or a partial release of a levy on a court date. -
September 1, 2021 Help & How To Amounts for the Application for Civil Contempt and Citation Preparation
Workers complete an arrearage computation, verify the total arrears amount, and calculate the amount due for the contempt time period based on the instructions provided. -
August 13, 2021 Training Defenses at Trial Court Proceedings for Civil Contempt
Defenses presented for civil contempt proceedings. -
August 27, 2021 Training Determining Whether a Customer is represented by an Attorney
To determine if parties are represented, workers review OSIS and other databases for an attorney of record or other evidence of representation. -
August 27, 2021 Training CP and Obligor Screening Process for Civil Contempt
The Process for screening the CP and Obligor for civil contempt. -
February 27, 2017 Training Finding of Guilty at Trial Court Proceedings for Civil Contempt
Court proceedings may be discontinued at any time at the State’s Attorney’s discretion. At trial, Child Support Services (CSS) attempts […] -
August 30, 2021 Training Evidentiary Hearing on Ability to Purge at Trial Court Proceedings for Civil Contempt
Court proceedings may be discontinued at any time at the State’s Attorney’s discretion. At any court appearance where the obligor […] -
July 20, 2023 Help & How To Entering Case Logs
Guidelines for logging customer activity with the Case Log -
February 2, 2024 Help & How To Processing Office
This checklist is designed to help caseworkers throughout the multiple modification process.