Type
Title
Date
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September 19, 2025 Training Reinstatement of Cash Medical
A step-by-step guide on reinstating cash medical. -
September 19, 2025 Help & How To Termination of Cash Medical
Explanation of the cash medical termination process. -
September 9, 2025 Help & How To Enrolling the Child(ren) in Health Care Coverage
Overview and frequently asked questions regarding enrolling the child(ren) in health care coverage. -
October 7, 2025 5-Minute Overview Indian Health Services (IHS) Overview
An overview of Indian Health Services (IHS) coverage. -
October 7, 2025 Training Medical Enforcement Only (MEO) Eligibility Checklist
This article is a checklist to see if a case is eligible for MEO and the exceptions to MEO. -
August 19, 2024 Help & How To What to do when CPs requests a copy of Insurance Cards
Instructions on responding to requests for NCP’s insurance cards following Consistent Excellence processes. -
March 7, 2025 Help & How To Accessing OHCA Agency View for Medical information
How to navigate to Agency and the information that can be found there. -
September 25, 2025 Training TRICARE Health Benefits
How TRICARE benefits are provided, eligibility, and how information is received by CSS. -
October 7, 2025 Training Medical Letters And Gathering Information About Coverage
Explains which medical letters and other information to use -
September 9, 2025 Training What is Cash Medical (CM)?
Defines Cash Medical (CM) and outlines the processes used when CM is ordered.