There are several reason that a response may not be received when requesting a DoD Entitlement request:
- The social security number is associated with Family Violence
- The social security number did not match an open case in Oklahoma
- The person that the request was done on did not have a W-4/Quarterly Wage record on the National Directory of New Hires (NDNH)
- The social security number was unverified
If a response is received without any information it means that the service member is not receiving any entitlement benefits during the pay period.