Popular Articles
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10 Things Your Employees are Dying to Hear You Say
10 phrases or questions you can use with employees to build respect, gratitude and trust
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New Office Group Sizes
Due to our CSS caseload becoming smaller from case closure projects and other factors, office caseload sizes have changed from past years. Effective 6/30/22, old and new office group sizes are compared, with the new group sizes now being used for purposes of performance measures and other reporting.
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Credibility – Your Most Important Asset
Discusses specific things you can do to build and maintain your credibility
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9 things employees want from managers/supervisors
Different employees crave different things from their managers or supervisors
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Victims of unemployment fraud
What to do if employees or NCPs become the victim of fraudulent unemployment claims.