Recording, updating, and viewing email addresses for CSS customers involves the following screens:
- ASA – CSED Case Address Listing. Shows Address Types and their associated addresses.
- ASAE – OCSS Case Email Listing. Displays email addresses for a FGN by Address Type.
- ASAEA – OCSS Detail Email Update. Add or update an email address for a particular address type.
Use M [screen name] to access T-user for detailed instructions about a screen.
OSIS can retain one email address for each of the following Address Types:
- 01 — AP MAILING (requires APN)
- 06 — AP WC COMP INS CO (requires APN)
- 07 — AP WC INS ATTORNEY (requires APN)
- 08 — AP WC EMPLOYER (requires APN)
- 09 — AP WC ATTORNEY (requires APN)
- 15 — AP ATTORNEY (requires APN)
- 18 — BP ATTORNEY (requires APN)
- 19 — BP MAILING (requires APN)
- 20 — CP MAILING (requires APN and CP sequence)
- 23 — CP ATTORNEY (requires APN and CP sequence)
- 32 — AP PI INSURANCE CO (requires APN)
- 33 — AP PI CLAIMANT ATTY (requires APN)
When a CP updates an email address on the EPPIC website, ASAE will update one day later. While an email address that has been updated is moved to History, there is not a way to view old email addresses at this time.
OSIS does not verify whether an email address is valid. OSIS only checks that a “@” symbol is present, and allows only one “@” per entry.
Viewing Email Addresses
Otherwise, the ASAE screen will list email addresses by Address Type. Press PF3 (F3) to return to the ASA screen.
Updating Email Addresses
Use the ASAEA screen to add or update email addresses by particular Address Type. The list of Address Types that can record an email address is in the first section of this article, which includes each Address Type’s required numbers.
The access structure looks like this (with a space between each part of the entry):
ASAEA [Address Type] [APN or FGN] [CP Sequence]
Selecting an email address (with an “S”) in ASAE will present it in ASAEA to be updated as well.
In the following example this was typed into the ASAE screen: ASAEA 01 900315