Recording, updating, and viewing email addresses for CSS customers involves the following screens:
- ASA – CSED Case Address Listing. Shows Address Types and their associated addresses.
- ASAE – CSS Case Email Listing. Displays email addresses for a FGN by Address Type.
- ASAEA – CSS Detail Email Update. Add or update an email address for a particular address type.
Use M [screen name] to access T-user for detailed instructions about a screen.
OSIS can retain one email address for each of the following Address Types:
- 01 — AP MAILING (requires APN)
- 06 — AP WC COMP INS CO (requires APN)
- 07 — AP WC INS ATTORNEY (requires APN)
- 08 — AP WC EMPLOYER (requires APN)
- 09 — AP WC ATTORNEY (requires APN)
- 15 — AP ATTORNEY (requires APN)
- 18 — BP ATTORNEY (requires APN)
- 19 — BP MAILING (requires APN)
- 20 — CP MAILING (requires APN and CP sequence)
- 23 — CP ATTORNEY (requires APN and CP sequence)
- 32 — AP PI INSURANCE CO (requires APN)
- 33 — AP PI CLAIMANT ATTY (requires APN)
Email Source Codes:
- BP – BP provided address
- COA – Change of Address from USPS
- CP1 – CP 001 supplied address
- CP2 – CP 002 supplied address
- CP3 – CP 003 supplied address
- CP4 – CP 004 supplied address
- CP5 – CP 005 supplied address
- CP6 – CP 006 supplied address
- CP7 – CP 007 supplied address
- CP8 – CP 008 supplied address
- CP9 – CP 009 supplied address
- DHS – Department of Human Services
- EBS – Electronic Benefits Services
- NCP – NCP supplied address
- NET – CSENet
- HCA – Health Care Authority
Notes
When a CP updates an email address on the EPPIC website, ASAE will update one day later. While an email address that has been updated is moved to History, there is not a way to view old email addresses at this time.
OSIS does not verify whether an email address is valid. OSIS only checks that a “@” symbol is present, and allows only one “@” per entry.
Viewing Email Addresses
To view email addresses for a FGN, access the ASA screen as shown below and press PF7 (F7) to arrive at the ASAE screen.
If no email addresses are recorded for this FGN, the ASAE screen will look like this:
Otherwise, the ASAE screen will list email addresses by Address Type. Press PF3 (F3) to return to the ASA screen.
Adding and Updating Email Addresses
Use the ASAEA screen to add email addresses by particular Address Type. The list of Address Types that can record an email address is in the first section of this article, which includes each Address Type’s required numbers.
The access structure to add an email address looks like this (with a space between each part of the entry):
ASAEA [Address Type] [APN or FGN] [CP Sequence] (the CP Sequence is only needed if updating a CP email address)
Example for adding/updating a NCP email address: ASAEA 01 XX3XX4
Example for adding/updating a CP email address: ASAEA 20 1X2X3X001 001
Tab to the EMAIL field and enter new email address and then tab to SOURCE: field and enter the source code (see list above for source codes). Next, press PF5 (F5) to save the entry. Press PF3 (F3) to return to ASAE.
Deleting Email Addresses
To delete an email address, bring that address into the ASAEA screen, and then press PF6 (F6) to delete it. Press PF3 to return to ASAE.
