Sometimes there are parents wanting to open a child support case; they have told you that they signed a State of Oklahoma Acknowledgement of Paternity (AOP), but you can’t find it. There is a solution to this.
All AOPs received from Vital Records are sent to CSS CIC AOP unit and often times there is a small backlog before they are built in the system. The AOP unit will import the AOPs waiting to be put into OSIS where they are stored in OnBase until they are processed.
To Check OnBase
- Launch OnBase.
- Click on the Custom Queries icon.
- Select 830 CSS AOP to search for the AOP.
- Enter the child’s information in the search fields. It is recommended to enter at least two parameters, so the search does not take as long to execute.
- (Note: When the results populate you may need to use the scroll bar at the bottom to preview the other columns so you can locate the child’s name for the AOP you are searching.)
- If the FGN field populates with a BATCH # then it is an unprocessed AOP. If there is an FGN then the AOP is processed.
- If the AOP is unprocessed, email a request to process the AOP to CIC at *OCCS.AOP.Requests and include the Batch # and child’s name.
- CIC will process the AOP and then send an email notifying you that it has been completed and keywords updated, including the assigned FGN.
If after searching OnBase you still can’t locate an AOP, you can email the request to *OCSS.AOP.Requests with subject “AOP not in OnBase.” and they can contact Vital Records to see if it is in their system.
**This is only for State of Oklahoma AOPs. Each state has their own AOP process (for states that have AOPs)**
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The accuracy of this CS Quest Article is up to date as of May 9, 2024.