Legal Authority:
To make additions, deletions, and changes to an NCP’s unemployment referral status, the please email the FGN, NCP last name, and action requested to: CSS.Unemployment@okdhs.org
The UIB analyzer will submit cases to the OESC report that meet the following criteria:
- Full-service case with completed obligation
- Income Assignment Indicator on obligation screen is Y, N, or O (not D/Denied)
- MEO indicator is N (if MEO indicator is P, only the amount owed for the non MEO CP will be included in the referral amount
The UIB referral analyzer follows NOIA logic.
After the analyzer determines what amount should be sent, using the formula of monthly ordered amount × 12 ÷ 52 or total balance (depending upon existing case status), the information is written to a file and sent via ftp to the OESC (usually on Tuesday evening). The OESC matches all cases sent against existing claims using the SSN(s) as an identifier for the case. After completing this process, the OESC returns two files to CSS, one consisting of those that had existing claims and the amounts certified for intercept (which writes to APBI) and a second file of non-matched cases. Funds for matched cases post to the CFRRX on Wednesday or Thursday following receipt of the OESC’s check for the statewide funds collected.
UIB withholding amounts will be referred according to the monthly ordered amounts except in cases where no payment plan was reflected in the computer record. For those cases (generally in 06 status), we will transmit the total balance to the OESC and a ceiling of 50% of the benefit allowance would be imposed.
Manual Referral Process:
If you have an NCP receiving unemployment benefits and you need to make a manual referral make sure the case meets the criteria for automated referral and send an email to CSS.Unemployment@okdhs.org with the FGN, NCP’s last name and action you would like taken. The Office of Special Collections; Center for Coordinated Programs will send a manual referral to OESC within five (5) business days.
Termination of UIB Referrals:
After an NCP has been referred for UIB intercept and the intercept needs to be terminated, send an email with the FGN and NCP’s last name to CSS.Unemployment@okdhs.org .
Programming and Related Issues – APBI:
The APBI screen will only display referrals that have been submitted to the OESC after the agency’s response. When viewing the APBI there may be a second part to this screen if the NCP has more than one SSN tied to his name in our computer system. To check this, make sure to try a second “enter” from the APBI screen.
Problems relating to a UIB payment on a case may be addressed by emailing CSS.Unemployment@okdhs.org with the details of that issue in the body of the email. The Center for Coordinated Programs, Special Collections Office personnel will assist the CSS office with resolution of the issue by contacting the appropriate representative of the OESC.
The OESC has asked that local offices refrain from contacting the agency directly for information in this area.
FCRL:
FCRL will display information for Unemployment Benefits being paid through the State of Oklahoma. Unemployment benefits being paid through another state will also appear on FCRL.
OWL:
OWL is now a multiple page screen that includes UIB information. The OWL screen will display the date of application for UIB benefits as well as the status of the UIB claim and the weekly claim amounts including the child support deduction. OWL is accessed by typing OWL(space)SSN# on a blank screen or the next line on OSIS.
Intercept of UIB Benefits from Another State
Oklahoma’s automated processes for collection of out of state UIB applies to states that accept direct income withhold orders.
The most current information regarding this topic can be found in the Intergovernmental Referral Guide (IRG), Income Withholding, Questions 8 and 8.1.