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Bad Debt Scenario – NCP Overpaid the Amount Due

This article briefly discusses CSS processes when there is a bad debt due to the NCP overpaying the amount due.

  • Non-custodial parent (NCP) overpaid during the Non IV-D time frame. This is not an overpayment per: OAC 340:25-5-305 (g) (1) (A).
  • Current support was terminated or modified reducing current support and Child Support Services (CSS) over-collected.
    • Overpayment will not be created unless CSS staff was notified of a change in the child support order and failed to update the system.

    See Policy 340:25-5-305 (g) (1) (B) & ITS 3 for more information.

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