General Fund Information

A request to have money moved to the general fund should be made after steps have been taken that are listed below:

1. After all reasonable attempts to contact & locate the NCP over the last 30 days have been exhausted.
   • Phone calls, letters, emails
   • Employer contact, if applicable
   • FCRL, CLEAR search request
   • CASELOG, CASELOG, CASELOG!
2. Make every effort to prevent general funding future receipts
   • Call the other state or employer if they are sending too much

Do not request money to be placed in general fund when:

1. The money is already in Futures.

If NCP contacts CSS about money that was placed in general fund, money can be taken back from general fund if it meets criteria:

1. NCP has contacted us specifically about the money that was general funded.
2. We will not request money back from the general fund if the receipt was less than $3
3. If the receipt (or total of receipts) was more than $3, we will request money from the general fund if the NCP has a pinned debit card

If there are new balances on a case, money may be taken from general fund and applied to balances if it meets criteria:

1. If the receipt (or total of receipts) is more than $3, we can log to balances.
2. We will not request money back from general fund if the receipt was less than $3.

Steps used to request money back from general fund:

1. Submit a FAR (Finance Action Request)
2. Make sure that the request has all details needed to fulfill the request
3. Make sure the case meets criteria before making the request