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General Fund Information

A request to have money moved to the general fund should be made after steps have been taken that are listed below:

  1. After all reasonable attempts to contact & locate the NCP over the last 30 days have been exhausted.
    • Phone calls, letters, emails
    • Employer contact, if applicable
    • FCRL, CLEAR search request
    • CASELOG, CASELOG, CASELOG!
  2. Make every effort to prevent general funding future receipts
    • Call the other state or employer if they are sending too much

Do not request money to be placed in general fund when:

  1. The money is already in Futures.

If NCP contacts CSS about money that was placed in general fund, money can be taken back from general fund if it meets criteria:

  1. NCP has contacted us specifically about the money that was general funded.
  2. We will not request money back from the general fund if the receipt was less than $3
  3. If the receipt (or total of receipts) was more than $3, we will request money from the general fund if the NCP has a pinned debit card

If there are new balances on a case money may be taken from general fund and applied to balances if it meets criteria:

  1. If the receipt (or total of receipts) is more than $3, we can log to balances.
  2. We will not request money back from the general fund if the receipt was less than $3.

Steps used to request money back from general fund:

  1. Submit a FAR (Finance Action Request)
  2. Make sure that the request as all details needed to fulfill the request
  3. Make sure the case meets criteria before making the request