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Basic Unreimbursed Assistance Verification

As long as there is sufficient Unreimbursed Assistance (URA), receipts will apply to assigned balances even if the URA has not been verified. However, once the assigned balances reach the point of un-assigning, receipts will no longer log, but will be directed to UNDL until the URA is reviewed and verified.

The URA must be verified in order for receipts to apply to unassigned balances and issue to the custodial person (CP).

There are several steps to complete when verifying a URA. However, depending on the complexity of the case, this process can be quick or lengthy. Most cases will only require the use of the Basic URA Verification Process. When reviewing the steps of this basic process, the worker may discover the need to use the Complex URA Verification Process.

NOTE: Collections for assigned balances in excess of the URA will issue to the CP. It is not correct to convert balance types from retainable to issuable. They will issue automatically once the URA is paid in full.

Basic URA Verification Process

If the following conditions are met, the URA can be verified without further research:

  1. The custodial parent received all Temporary Assistance for Needy Families (TANF) benefits from a single C/H number.
  2. All of the CP’s FGN/CP combinations are listed on XRI (XRI (sp) C/H number (sp) PID)
  3. The CP did not have retained support (RS) or erroneous payment (EP) overpayment prior to the creation of the online OPR (10/04/05).
    (Based on information from caselog notes, overpayment paperwork, CP statement, etc.)
  4. All FGNs associated with the CP are single CP cases.

If all of the above conditions are met, the URA can be verified. If all four conditions are not met, see the “Complex URA Scenarios” training articles.