Type
Title
Date
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August 19, 2021 5-Minute Overview Cross Referencing
The process of cross referencing is used to attach the URA from a case to the appropriate FGN. For example, if you see that on the URA screen there is no TANF information on a case, such as no reference case number or no URA to verify, but you know the customer has received TANF services, you need to cross reference the case. -
August 31, 2021 Help & How To Retained Support During the Establishment Time Period
Discusses what to do if the CP accepts direct payments while on TANF during the establishment time period. -
August 31, 2021 Training Retained Support & URA
Discusses the impact of the URA on retained support overpayments. -
August 19, 2021 Training Viewing the Unreimbursed Assistance
This document describes how to view the URA in OSIS. -
August 31, 2021 Training Unreimbursed Assistance Elements
This document covers the elements (expenditures and receipts) that go into the URA. -
August 31, 2021 Training Unreimbursed Assistance Defined
This document provides explanation on the URA, why, and how it is calculated. -
March 22, 2017 Training When to Verify or Re-verify an Unreimbursed Assistance
This document provides guidance on when to verify or re-verify a URA. -
March 13, 2023 Training Waiving Balances and the Unreimbursed Assistance
This document provides information about waiving balances and the URA. -
March 22, 2017 Help & How To OSIS URA Transactions
This is a list of URA update and inquiry transactions in OSIS. -
August 31, 2021 5-Minute Overview Unreimbursed Assistance Overview
This document gives an overview of Unreimbursed Assistance (URA).