This tool helps staff evaluate cases quicker and more easily. The following process should be used with the CS661R01 report- Outgoing Intergovernmental cases with a verified employer and no payments for 60 days. Review the CS661R01 report, available in the Shared Documents folder on the state office W drive. Use the Microsoft Excel filter feature to get your office list. Follow the steps below.
- Is there a zero balance? Verify that it is zero and if so, begin the closure process.
- The “BALANCE DUE”, “INTEREST DUE” and “ARREARS DUE” columns will all be zeros.
- Is there now an Oklahoma address for NCP? – Verify that the ones marked “OK” are in fact living in Oklahoma (“NCP ST” column).
- If so, send a transmittal to the responding state to terminate the referral. Contact the current employer. If the NCP is working there, send an IWO.
- If not living in OK, update address if possible. Inform the other state (responding state).
- The NCP is still out of state, an employer is listed, but no payments are coming in – Contact the employer.
- If the NCP is employed there, ask if the employer received an IWO from the other state.
- If not, contact the other state (responding state) with the information and ask them to send the IWO.
- If so, contact the other state (responding state) to enforce the IWO.
- If NCP is no longer employed there, inform the other state (responding state), move the employer to APEH and continue to monitor.
- If the NCP is employed there, ask if the employer received an IWO from the other state.
- If no employer is listed, then it was removed by the automatic APEU clean-up for no payments. Check the APEH screen to make sure this is the case and contact the employer and follow the steps as in #3.
All cases on the report should have orders – No Priority 3 or 4 cases.
There are Quest articles that explain how to access this report:
Mapping to the State Office W: Drive
FTI: Using the Shared Documents folder