When an overpayment is created in OSIS, two notices are generated and sent to the debtor: Overpayment (OPR) Debt Notice and Request for Informal Administrative Review.
The debtor is noticed of the type of overpayment, amount, and right to request an Informal Administrative Review. This request must be submitted to the district office within 30 days of the date of the notice. Once received, the district office will review any information or supporting documentation submitted.
Once the review is complete, the district office will send the debtor a Notice of Overpayment Review Decision. The debtor has twenty days to request an administrative hearing (OAH). See Policy: 340:25-5-305.