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Popular Articles

October 12, 2020

Where Are Those OSIS Screen Books?

The OSIS Screen Books are a valuable resource, but difficult to find. Here are two ways to get to them.

August 19, 2021

Email in OSIS: Viewing or Updating Customer Email Addresses

Instructions, requirements, and examples for maintaining Child Support customer email addresses.

October 27, 2021

What needs to be updated in OSIS for Paternity & Establishment

Overview of OSIS screens that are to be updated while working a case along with data fields and data codes.

August 31, 2021

IV-A / PS2 Screens

An overview of the IV-A / PS2 Case Management Screens

September 5, 2019

Finding Information on OSIS – The OIL Transaction

Up-to-date listing of frequently (and not so frequently) used OSIS transactions and reports, grouped by subject area.

August 11, 2022

Entering Case Logs

Guidelines for logging customer activity with the Case Log

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