Case Management  OSIS Basics

OSIS programming completed March 27, 2020

These are the steps used while updating the Address of Record to place the prior address into History.

The OSIS Screen Books are a valuable resource, but difficult to find. Here are two ways to get to them.

Up-to-date listing of frequently (and not so frequently) used OSIS transactions and reports, grouped by subject area.

Overview of OSIS screens that are to be updated while working a case along with data fields and data codes.

Instructions, requirements, and examples for maintaining Child Support customer email addresses.

OKESC may need to use OSIS screens to add or terminate an employer of an NCP, add or remove insurance for NCPs, CPs or children

Official chart of action worklist messages

Occasionally documents are “pended” in OSIS. This means they fail to print and generally require correction before they will generate. Follow these short steps to check pended OSIS documents and view what needs to be corrected in before the document can be generated.

An overview of the IV-A / PS2 Case Management Screens

Guidelines for logging customer activity with the Case Log

This guide is designed to save the case worker time by using mouse functions to execute repetitive OSIS commands