Bad Debts are usually discovered at the district office level, and created by the Center for Finance and Budget (CFB).
Follow the process below:
- After realizing receipts have distributed to incorrect balances, complete an arrearage computation (A/C) to verify the full scope the error.
- Update balances in OSIS.
- Submit a Finance Action Request (FAR) to CFB noting the problem, and if isolated to a specific time frame, the date range.
- CFB reviews the case, making sure all related updates in OSIS have been done to prevent future errors.
- CFB adjusts the appropriate receipts, creating a bad debt automatically in OSIS.
As child support payments are received, all or a portion of future issuances are used for recovery.