Type
Title
Date
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August 19, 2021 Help & How To Bad Debt Overpayment Process
Gives the steps to take when a bad debt is present. -
August 19, 2021 Training Cash Medical Erroneous Overpayment Overview
A cash medical erroneous overpayment (EP CM) occurs when a custodial person (CP) receives payments issued by Child Support Services […] -
August 31, 2021 Documents & Resources Distributed Adjustment Checklist
The distributed adjustment checklist includes a financial adjustment checklist and questions to review on the arrearage computation. -
August 31, 2021 Help & How To Proof of Payments – All Balances Paid
Covers what to do when proof of direct payments are made when the balances are paid in full. -
August 31, 2021 Training Finance Action Request Requirements
Defines a Finance Action Request and lists its requirements. -
August 31, 2021 Help & How To Bad Debt Scenario – Incorrect NCP
Discusses CSS processes when there is a bad debt due to incorrect NCP. -
August 31, 2021 Help & How To Bad Debt Scenario – Incorrect CP or Obligation
Discusses CSS processes when there is a bad debt due to incorrect CP/obligation. -
July 19, 2024 Help & How To Bad Debt Scenario – Incorrect Balances
Discusses CSS processes when there is a bad debt due to incorrect balances. -
August 31, 2021 Help & How To Bad Debt Scenario – Money Issued, Should Have Retained
Discusses CSS processes when there is a bad debt due to money issuing instead of retaining.