Menu Help & How To Video Simulation Game Document & Resources Training Link Tag Search clock thumbs-up angle-up arrow-up

Popular Articles

August 8, 2025

UNDL and Non-cooperation

What to do when you have a CP who was placed in Non-cooperation status for not pinning the card prior to the COVID19 change for Non-cooperation, the case was set to close but those CP’s have been placed back in cooperation status and now we have money on UNDL.

March 13, 2025

Undistributed List Overview

An explanation of UNDL and what screens are used to work the undistributed list.

August 3, 2026

FIDM UNDL Criteria

The following list explains the conditions that must be met for a FIDM payment to log to a case. The list also suggests screens that might need to be updated.

January 4, 2026

Allocation and UNDL Edits

When doing Allocation and UNDL edits, there are things you can check.

August 19, 2021

UNDL Edits

Edits you will see when working UNDL

July 14, 2021

Tips for Working UNDL

Tips for reviewing a case before asking for a refund while working UNDL

In this topic…

  • April 14, 2025

    5-Minute Overview General Fund Information

    Explains the process of moving money into and out of the general fund.
  • July 14, 2021

    Help & How To Tips for Working UNDL

    Tips for reviewing a case before asking for a refund while working UNDL
  • August 8, 2025

    Training UNDL and Non-cooperation

    What to do when you have a CP who was placed in Non-cooperation status for not pinning the card prior to the COVID19 change for Non-cooperation, the case was set to close but those CP’s have been placed back in cooperation status and now we have money on UNDL.
  • August 19, 2021

    Training UNDL Edits

    Edits you will see when working UNDL
  • January 4, 2026

    Training Allocation and UNDL Edits

    When doing Allocation and UNDL edits, there are things you can check.
  • August 19, 2021

    Documents & Resources Unemployment Benefits – Supplemental Payment OSIS programming

    Programming that will stop the excess collections prior to distribution and kick the payments back to UNDL.
  • July 14, 2026

    Help & How To Futures Criteria

    This list explains the reasons why a payment did not automatically log to Futures.
  • August 3, 2026

    Help & How To FIDM UNDL Criteria

    The following list explains the conditions that must be met for a FIDM payment to log to a case. The list also suggests screens that might need to be updated.
  • March 13, 2025

    5-Minute Overview Undistributed List Overview

    An explanation of UNDL and what screens are used to work the undistributed list.
  • April 14, 2025

    Help & How To Moving a Receipt from an Undistributed List

    The process for moving a receipt from one office’s undistributed list (UNDL) to another office’s list.