Popular Articles
FIDM UNDL Criteria
The following list explains the conditions that must be met for a FIDM payment to log to a case. The list also suggests screens that might need to be updated.
UNDL and Non-Cooperation
What to do when you have a CP who was placed in non-cooperation status for not pinning the card prior to the COVID19 change for non-cooperation, the case was set to close but those CP’s have been placed back in cooperation status and now we have money on UNDL.
Undistributed List Overview
An explanation of UNDL and what screens are used to work the undistributed list.
Allocation and UNDL Edits
When doing Allocation and UNDL edits, there are things you can check.
Moving a Receipt from an Undistributed List
The process for moving a receipt from one office’s undistributed list (UNDL) to another office’s list.