Type
Title
Date
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January 31, 2025 Help & How To What to Do if Case Information Does Not Show in Agency View
A step-by-step guide on what to do when the Health Care Authority case is not showing in Agency View. -
September 14, 2026 Help & How To Enrolling the Child(ren) in Health Care Coverage
Overview and frequently asked questions regarding enrolling the child(ren) in health care coverage. -
March 7, 2025 Help & How To Accessing OHCA Agency View for Medical information
How to navigate to Agency and the information that can be found there. -
July 25, 2025 Documents & Resources OHCA Overpayments Table
This Guide shows what action should be taken to create an overpayment that involves the Oklahoma Health Care Authority. OHCA […] -
May 5, 2026 Training Locating the Custodian
Sometimes it is necessary to locate the custodian before moving forward. -
August 21, 2024 Training Sources of Case Referrals – Medical
This article addresses the four sources of case referrals related to medical support, and what the OHCA does with the referrals. -
December 12, 2025 Training Oklahoma Healthcare Authority (OHCA) Overview
A history of the OHCA and its role in CSS. -
July 31, 2024 Training iCE Overview (OHCA Case Management System)
An overview of the iCE system, and how it helps CSS. -
March 2, 2026 Training How to Handle OHCA Referrals with Non-BP Applicants when BP is in Household
When the applicant for benefits is not the biological parent (BP) of the child(ren) on the case, but the BP is listed as a member of the household on the benefits case