Type
Title
Date
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March 17, 2026 Documents & Resources CSENet Screens
A list of screens used for CSENet and the functions for each. -
January 21, 2026 Training Manual Locate
When automatic OSIS locate search methods do not work, or locate information needs to be confirmed, the manual locate process must be used. -
August 11, 2026 Help & How To How to Put a Case In MEO Status
This article will outline how to put cases in MEO status in OSIS. -
February 27, 2025 Training Deficit Reduction Act Fee OSIS Screens
The screens to review when researching the Deficit Reduction Act (DRA) fee placed on child support cases. -
July 7, 2026 Help & How To Entering Case Logs
Guidelines for logging customer activity with the Case Log -
August 17, 2023 Help & How To NCP Military Service Verified II
Updating OSIS for verification of military service -
July 1, 2025 Help & How To Finding SSA and quarterly wages using FCRL
In preparation for using the guidelines, look up income information on the FCRL screens (Federal Case Registry List) using SSA and QW