Medical  General

A step-by-step guide on what to do when the Health Care Authority case is not showing in Agency View.

Overview and frequently asked questions regarding enrolling the child(ren) in health care coverage.

Instructions on responding to requests for NCP’s insurance cards following Consistent Excellence processes.

How to navigate to Agency and the information that can be found there.

An explanation of the parts of a medical support order and a cheat sheet on how to complete the medical portion of an order.

Explanation of how to generate M03s in ALC

Overview on how to close Child Only Medical Cases

Explanation of what code to use when updating the medical portion of the obligation.

Non-coop process with OHCA

When and how to terminate health care coverage

Explains which medical letters and other information to use

Introduction to Medical Establishment and Support.

This article addresses the four sources of case referrals related to medical support, and what the OHCA does with the referrals.

A history of the OHCA and its role in CSS.

This article addresses which cases are eligible for each level of service.

An overview of the iCE system, and how it helps CSS.

When the applicant for benefits is not the biological parent (BP) of the child(ren) on the case, but the BP is listed as a member of the household on the benefits case