How to add or remove authorized representatives in the POA (Power of Attorney) field to insure that information is not provided to an unauthorized person.
This article describes the digital case transfer process and should be reviewed when transferring cases.
This article addresses the guidelines and procedures for removing old case file documents.
The OSIS Hearing screen codes, which were changed in the fall of 2019, generated questions from Child Support Specialists. Here are the questions and answers to those questions.