Popular Articles
Add or Remove Authorized Representative (POA)
How to add or remove authorized representatives in the POA (Power of Attorney) field to insure that information is not provided to an unauthorized person.
Common Questions about OSIS HEARA/L/I/U Screen Codes
The OSIS Hearing screen codes, which were changed in the fall of 2019, generated questions from Child Support Specialists. Here are the questions and answers to those questions.
How to Read an Order
Quick reference for how to read an order and complements the required LMS online course How to Read a Court Order
Ethics and Confidentiality
Professionalism, Information Disclosure, and Guidelines for Confidentiality
Legal Authority for Release of DHS Records
Case information may only be disclosed when specifically authorized by federal regulation and state law and policy.
Searching for Existing Orders
A helpful guide when teleworking, presenting relevant OSIS screens and useful websites that will help your search for existing orders.