Popular Articles
Searching for Existing Orders
A helpful guide when teleworking, presenting relevant OSIS screens and useful websites that will help your search for existing orders.
How to Read an Order
Quick reference for how to read an order and complements the required LMS online course How to Read a Court Order
The Difference Between Full-service Support Cases and Pass-through Support Cases
This brief article explains the difference between full service child support cases and pass-through child support cases.
Add or Remove Authorized Representative (POA)
How to add or remove authorized representatives in the POA (Power of Attorney) field to insure that information is not provided to an unauthorized person.
Common Questions about OSIS HEARA/L/I/U Screen Codes
The OSIS Hearing screen codes, which were changed in the fall of 2019, generated questions from Child Support Specialists. Here are the questions and answers to those questions.
Ethics and Confidentiality
Professionalism, Information Disclosure, and Guidelines for Confidentiality